At a Glance
- Tasks: Lead and manage shop operations while ensuring top-notch customer service.
- Company: Join Wenzel’s The Bakers, a vibrant and inclusive workplace.
- Benefits: Enjoy free meals, 50% off food, and a generous holiday entitlement.
- Other info: Access to employee discounts and a wellbeing centre for support.
- Why this job: Be part of a dynamic team with great career progression opportunities.
- Qualifications: 2+ years in retail, strong leadership, and communication skills required.
The predicted salary is between 28000 - 33000 £ per year.
Wenzel’s The Bakers is looking for a Shop Manager to lead and manage store operations, ensuring sales growth, cost control, and excellent customer service.
Benefits
- Free meal provided every shift and 50% off all other food.
- Enrolment in company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Paid day off for your birthday in addition to holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities and career progression programmes.
- Employee benefit scheme offering discounts at nearly 1000 retailers, gyms, restaurants, cinemas, travel and more.
- Wellbeing centre and 24/7 employee assistance helpline.
Pay & Hours
- Competitive salary of £28,000 to £33,000 depending on experience.
- Working week of 42 hours over 5 days (Monday to Sunday).
About You
- Minimum of 2 years food‑to‑go/retail experience.
- Excellent communicator, able to motivate and lead a team.
- Comfortable managing a store, handling KPI targets, and driving performance.
- Hands‑on trainer and developer of staff.
- Excels in a fast‑paced environment and seeks career progression.
Responsibilities
- Manage and control shop operations.
- Train and develop team members to high standards.
- Recruit, interview, and hire for store and local divisions.
- Act as point of contact for local shops when their manager is on holiday.
- Maintain food production quality and safety standards.
- Exceed shop performance KPIs (sales, wastage %, wage ratio, staff retention, average spend).
- Ensure the store is clean, organised, and welcoming.
- Maintain high customer service standards.
Next Steps
If you are the right fit, apply via our recruitment portal. Follow the required steps.
Equal Opportunity
Wenzel’s the Bakers is an equal opportunities employer. We encourage applications from candidates irrespective of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, pregnancy and maternity.
Shop Manager NORTHOLT - Full time/fully flexible employer: Wenzel's the Bakers Ltd.
Wenzel’s The Bakers is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With competitive salaries, generous benefits including free meals, a comprehensive pension scheme, and extensive training opportunities, we empower our Shop Managers to thrive in their roles while enjoying a fulfilling career path. Located in Northolt, our team enjoys a supportive environment that fosters growth and encourages a strong sense of community.
