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- Tasks: Supervise a team, prepare fresh food, and deliver outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with over 100 shops across the UK.
- Benefits: Enjoy free meals, 50% off food, and a paid day off for your birthday.
- Other info: Flexible working hours and excellent career progression opportunities await you.
- Why this job: Be part of a growing brand and make a real impact in the community.
- Qualifications: Previous retail or supervisory experience is required; food production experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North‑West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What We Offer
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and in‑store retailers, gyms, restaurants, cinemas, travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours
We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day‑to‑day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
Key Responsibilities
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assist with the management of branch stock and produce.
- Maintain shop displays.
- Have excellent knowledge and understanding of products.
- Prepare food in line with the specification.
- Food and produce quality control.
- Maintain the highest level of hygiene, cleanliness and food safety standards.
- Work efficiently within a team.
- Handle cash and till operation.
- Open or close the shop when required.
- Run shifts at various times during the week.
- Drive sales and minimise wastage.
- Previous experience in a retail or customer service environment at supervisory level is required.
- Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Equal Opportunity Statement
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor full time, fully flexible in London employer: Wenzel's the Bakers Ltd.
Contact Detail:
Wenzel's the Bakers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor full time, fully flexible in London
✨Tip Number 1
Get to know Wenzel’s! Before your interview, check out their website and social media. Familiarise yourself with their products and values so you can show your passion for food and customer service during the chat.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your previous experience in retail or customer service, and be ready to share specific examples of how you've led a team or improved sales.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also being yourself – it’s all about making a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shop Supervisor full time, fully flexible in London
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and customer service shine through! We want to see that you’re excited about the role and ready to bring that enthusiasm to our team.
Tailor Your CV: Make sure your CV is tailored to the Shop Supervisor role. Highlight any relevant experience in retail or customer service, and don’t forget to mention any supervisory roles you've had before. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary and make it easy for us to see why you’d be a great fit. Remember, we’re looking for someone who can communicate well with both customers and the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Know Your Stuff
Familiarise yourself with Wenzel’s products and values. Understand their commitment to quality and customer service, as this will show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Shop Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight any experience you have in driving sales or improving customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions about handling difficult customers or managing stock effectively. Think of specific situations where you’ve demonstrated problem-solving skills and how you can apply those to the role at Wenzel’s.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the training opportunities available or how success is measured in the role. It shows you're engaged and serious about the position.