At a Glance
- Tasks: Supervise a vibrant team, prepare fresh food, and deliver top-notch customer service.
- Company: Join Wenzel's, a beloved bakery with over 100 shops across the UK.
- Benefits: Enjoy free meals, 50% off food, and 28 days holiday including your birthday off.
- Other info: Flexible working hours and excellent training opportunities for career progression.
- Why this job: Be part of a growing brand and develop your career in a fun environment.
- Qualifications: Previous retail or supervisory experience is needed; food production experience is a plus.
The predicted salary is between 25000 - 27000 € per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
What We Offer
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours
We offer our Shop Supervisors a rate of £12.71 and a working week is 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
Key Responsibilities
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assisting with the management of branch stock and produce.
- Maintaining shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintaining the highest level of hygiene, cleanliness and food safety standards.
- The ability to work efficiently within a team.
- Cash handling, and till operation.
- Opening or closing the shop when required.
- Running shifts at various times during the week.
- Driving sales and minimising wastage.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Equal Opportunities Employment Statement
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor - Crouch End - Full Time/Fully flexible in London employer: Wenzel's the Bakers Ltd.
Wenzel's is an exceptional employer that prioritises the well-being and development of its team members. With a strong focus on quality products and outstanding customer service, employees enjoy benefits such as free meals, generous holiday entitlement, and comprehensive training programmes that foster career progression. The supportive work culture, combined with flexible working hours and a commitment to employee wellness, makes Wenzel's a fantastic place for those passionate about food and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor - Crouch End - Full Time/Fully flexible in London
✨Tip Number 1
Get to know Wenzel's! Before your interview, dive into their history and values. Show us that you’re not just another candidate but someone who genuinely cares about quality food and customer service.
✨Tip Number 2
Practice your people skills! As a Shop Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and professional. It shows us that you take the opportunity seriously and are ready to represent Wenzel's.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our culture and what we stand for at Wenzel's.
We think you need these skills to ace Shop Supervisor - Crouch End - Full Time/Fully flexible in London
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Supervisor role. Highlight any supervisory experience you have and how it relates to managing a team and driving sales. We want to see how you can contribute to our growth!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills directly to us. We can’t wait to hear from you!
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Know Your Stuff
Before heading into the interview, make sure you know Wenzel's products inside out. Familiarise yourself with their menu and any special offerings. This shows your passion for food and customer service, which is exactly what they’re looking for!
✨Show Off Your People Skills
As a Shop Supervisor, you'll be interacting with customers and leading a team. Prepare examples of how you've provided excellent customer service or resolved conflicts in the past. This will demonstrate your ability to create an inviting experience for customers.
✨Flexibility is Key
Wenzel's values flexibility in working hours. Be ready to discuss your availability and how you can adapt to the shop's needs. Showing that you're open to various shifts will make you a more attractive candidate.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the role. Plus, it sets a positive tone for the conversation about your potential future at Wenzel's.
