At a Glance
- Tasks: Lead and support the team while delivering excellent customer service and fresh food.
- Company: Join Wenzel's, a beloved bakery since 1975, expanding across the UK.
- Benefits: Enjoy free meals, 50% off food, and a generous holiday package.
- Other info: Flexible hours and great training opportunities for career progression.
- Why this job: Be part of a dynamic team and grow your career in a fun environment.
- Qualifications: Experience in food service or retail leadership is a plus.
The predicted salary is between 27000 - 27000 € per year.
Wenzel's has been a favourite since 1975. We serve quality products at affordable prices across the North‐West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire and Surrey. With over 100 shops, we are expanding and looking for new talent passionate about food and customer service. We have an exciting opportunity for you to join our team as an Assistant Shop Manager.
What We Offer
- Free meal provided every shift and 50% off all other food.
- Enrolment to Company Pension Scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities and career progression programmes.
- Free employee benefit scheme with discounts at almost 1000 online and in‐store retailers, gyms, restaurants, cinemas, travel and more.
- Wellbeing Centre and 24/7 employee assistance helpline offering free confidential advice and support.
Pay & Hours
Competitive pay of £27,000 per annum and a working week of 39 hours. We are open to discussing flexible working hours to accommodate your needs where possible.
Job Role
As an Assistant Shop Manager you will assist the Shop Manager with leading, training and working alongside the team. You will prepare fresh ingredients and produce sandwiches, baguettes and other food products in line with company standards, provide excellent customer service and sell high‐quality fresh food. You will assist with the day‐to‐day running of the store, supervise the team and run the shop during the Manager's absence (including up to two weeks of annual leave). You will drive business growth through increasing sales, controlling costs and delivering profit, while developing and leading the shop team to build a loyal customer base.
Key Responsibilities
- Ensure store schedules and objectives are met, managing and controlling all aspects of the shop.
- Assist the Shop Manager with training, leading and developing the team.
- Welcome customers and create an inviting experience.
- Receive and check daily deliveries.
- Assist with branch stock and produce management.
- Maintain shop displays.
- Have excellent knowledge and understanding of products.
- Prepare food in line with specifications.
- Ensure food and produce quality control.
- Maintain the highest level of hygiene and food safety standards.
- Work efficiently within a team.
- Handle cash, till operations and banking.
- Open or close the shop when required.
- Run shifts at various times, including when the manager is on annual leave.
- Drive sales and minimise wastage.
- Provide great service experiences for customers.
- Collaborate with the Shop Manager to lead and train the team as required.
- Achieve consistently high standards.
What We Are Looking For
- Experience leading or supervising within food service or retail.
- A good communicator with a track record of success in previous roles.
- Ability to take responsibility in a fast‐paced environment and provide high levels of customer service.
If you feel you are the right fit for Wenzel's, click "apply now" to be directed to our recruitment portal. From there follow the required steps.
Wenzel's the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, pregnancy and maternity.
Assistant Shop Manager in Hemel Hempstead employer: Wenzel's the Bakers Ltd.
Wenzel's The Bakers is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. With competitive pay, generous benefits including free meals, a comprehensive pension scheme, and opportunities for career progression, Wenzel's fosters a supportive environment where team members can thrive. Join us in a role that not only values your contributions but also encourages you to develop your skills while serving quality food to our loyal customers across the North-West and Greater London.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Hemel Hempstead
✨Tip Number 1
Get to know Wenzel's! Familiarise yourself with their products and values. When you walk into that interview, show your passion for quality food and customer service. It’ll make you stand out!
✨Tip Number 2
Practice your communication skills. As an Assistant Shop Manager, you'll need to lead a team and interact with customers. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to share your past experiences. Think of specific examples where you've led a team or improved customer service. This will show that you can handle the fast-paced environment at Wenzel's.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wenzel's family!
We think you need these skills to ace Assistant Shop Manager in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and customer service shine through! We want to see that you’re excited about joining Wenzel's and contributing to our mission of serving quality products.
Tailor Your Experience:Make sure to highlight any relevant experience you have in food service or retail. We’re looking for someone who can lead a team and provide excellent customer service, so share specific examples that showcase your skills!
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique. A bit of your character can go a long way in making your application stand out!
Apply Through Our Website:Remember to apply through our recruitment portal! It’s the best way to ensure your application gets to us directly. Follow the steps provided and make sure everything is filled out accurately.
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Know Your Stuff
Familiarise yourself with Wenzel's products and values. Being able to discuss their menu and what makes their offerings unique will show your passion for food and customer service, which is key for the Assistant Shop Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led or supervised a team in previous roles. Highlight specific situations where you motivated your team or improved customer service, as this will resonate well with the interviewers.
✨Practice Customer Scenarios
Think about common customer service scenarios you might face in the shop. Be ready to demonstrate how you'd handle difficult customers or ensure a positive shopping experience, showcasing your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in Wenzel's and helps you understand if it's the right fit for you. Consider asking about training opportunities or how they measure success in the shop.
