At a Glance
- Tasks: Supervise a team, prepare fresh food, and deliver outstanding customer service.
- Company: Join Wenzel’s, a beloved bakery with a rich history and expanding presence.
- Benefits: Enjoy free meals, 50% off food, and a generous holiday entitlement.
- Other info: Flexible working hours and excellent training opportunities for career progression.
- Why this job: Be part of a fun team, learn new skills, and grow your career in food service.
- Qualifications: Previous retail or supervisory experience is needed; food production experience is a plus.
The predicted salary is between 39600 - 39600 £ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and in‑store retailers, gyms, restaurants, cinemas, travel and lots more.
- A wellbeing centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 30 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As a Supervisor, you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.
Key Responsibilities:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assist with the management of branch stock and produce.
- Maintain shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintain the highest level of hygiene, cleanliness and food safety standards.
- Work efficiently within a team.
- Cash handling and till operation.
- Opening or closing the shop when required.
- Run shifts at various times during the week.
- Drive sales and minimise wastage.
Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Equal Opportunities:
Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Chesham- Shop Supervisor 30H employer: Wenzel's the Bakers Ltd.
Wenzel’s the Bakers is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With competitive pay, flexible working hours, and a range of benefits including free meals, generous holiday entitlement, and comprehensive training programmes, we empower our Shop Supervisors to thrive in their roles while enjoying a fulfilling career in the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Chesham- Shop Supervisor 30H
✨Tip Number 1
Get to know Wenzel’s! Familiarise yourself with their products and values. When you walk into that interview, show your passion for food and customer service. It’ll make you stand out!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and looking the part shows you’re serious about the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the position!
We think you need these skills to ace Chesham- Shop Supervisor 30H
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for working in a bakery or food environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Supervisor role. Highlight any supervisory experience you have and how it relates to managing a team and ensuring excellent customer service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Wenzel’s.
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Know Your Stuff
Before heading into the interview, make sure you know Wenzel’s products inside out. Familiarise yourself with their menu and any special offerings. This shows your passion for food and customer service, which is exactly what they’re looking for!
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered outstanding customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate that you understand the importance of creating an inviting experience.
✨Teamwork is Key
Wenzel’s values teamwork, so be ready to discuss how you work well with others. Share specific instances where you collaborated with colleagues to achieve a goal or improve service. Highlighting your ability to work efficiently within a team will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, career progression, or what a typical day looks like for a Shop Supervisor. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
