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- Tasks: Manage maintenance requests and coordinate with contractors for timely resolutions.
- Company: Join a professional team dedicated to exceptional customer service in property management.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a role that enhances tenant satisfaction and builds strong relationships.
- Qualifications: Proven experience in property management and a client-focused approach are essential.
- Other info: Ideal for those looking to make a real impact in the property management sector.
The predicted salary is between 30000 - 42000 £ per year.
Job description Job Title: Maintenance Coordinator Location: Ilford Job Summary: We are seeking candidates with proven experience in property management within the UK. The ideal candidate will be professional, presentable, and dedicated to delivering exceptional customer service. A strong client-focused approach and relevant expertise in managing customer relationships are essential. The successful candidate will be responsible for managing and coordinating maintenance requests from tenants and landlords. This role involves scheduling, communicating with contractors, and ensuring that all maintenance activities meet company standards and comply with relevant health and safety regulations. Key Responsibilities: Maintenance Coordination: Assist with managing maintenance requests from tenants and landlords. Track and update schedules for planned and active maintenance works. Log disrepair issues accurately into the system Contractor Support: Organise appointments and respond to contractor queries. Ensure contractors complete work to expected standards. Build and maintain strong relationships with contractors. Tenant and Landlord Relations: Liaise with landlords and tenants to provide timely updates on maintenan…
Property Manager - Maintenance employer: Wentworth Estates
Contact Detail:
Wentworth Estates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Maintenance
✨Tip Number 1
Familiarize yourself with the local property management regulations and health and safety standards in the UK. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and professionalism.
✨Tip Number 2
Network with professionals in the property management field, especially those who have experience in maintenance coordination. Attend local industry events or join online forums to connect with potential colleagues and learn from their experiences.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed maintenance requests in the past. Highlight your ability to communicate effectively with both tenants and contractors, as this is crucial for the role.
✨Tip Number 4
Showcase your customer service skills during the interview process. Be ready to explain how you prioritize tenant satisfaction and maintain strong relationships with landlords, as these are key aspects of the Property Manager - Maintenance role.
We think you need these skills to ace Property Manager - Maintenance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management, particularly within the UK. Emphasize any roles where you managed maintenance requests or coordinated with contractors.
Craft a Strong Cover Letter: In your cover letter, express your dedication to exceptional customer service and your client-focused approach. Mention specific examples of how you've successfully managed tenant and landlord relationships in the past.
Highlight Relevant Skills: Clearly outline your skills related to maintenance coordination, such as scheduling, communication with contractors, and knowledge of health and safety regulations. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Wentworth Estates
✨Show Your Property Management Experience
Be prepared to discuss your previous experience in property management, especially within the UK. Highlight specific examples where you successfully managed maintenance requests and how you ensured customer satisfaction.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with tenants, landlords, and contractors, showcase your communication skills. Practice articulating how you would handle various scenarios, such as resolving disputes or providing updates on maintenance requests.
✨Highlight Your Organizational Abilities
The job requires tracking and updating schedules for maintenance works. Be ready to explain your methods for staying organized and managing multiple tasks simultaneously, perhaps by sharing tools or systems you have used in the past.
✨Understand Health and Safety Regulations
Familiarize yourself with relevant health and safety regulations related to property maintenance. Being knowledgeable about these standards will demonstrate your commitment to compliance and safety in your work.
