Licensed Practical Nurse Lead, Prompt Care - Dover

We are seeking a full-time, 40-hour Clinical Lead Nurse (LPN or RN) to support our Prompt Care location! Our practice is in a state-of-the-art facility located at 10 Members Way in Dover, NH 03820. Our operating hours are Monday-Thursday 8:00am-8:00pm, Fridays 8:00am-5:00pm and Saturdays from 8:00am-2:00pm. In addition to these operating hours, Prompt Care is open for limited hours (8:00am-2:00pm) on the following holidays: MLK Day, Presidents' Day, Memorial Day, Juneteenth, Labor Day, and Indigenous Peoples' Day. Prompt Care aims to deliver convenient, top-notch care, and these expanded operating hours better meet the needs of our patients. As we look to expand services there may be a need for additional coverage outside of the shifts mentioned above.

Responsibilities May Include:

• Acts as a liaison between clinical staff and practice manager/providers to include representing clinical staff needs to the practice manager/providers, as well as practice manager/provider needs to the clinical staff, to ensure successful clinical operation.
• Maintains clinical supplies and equipment to include overseeing clinical staff member responsible for ordering of medical supplies.
• Coordinates provider schedules and patient appointments, which includes training clinical staff on the use of the practice management software and maintaining clinical staff knowledge of scheduling guidelines as dictated by the providers.
• Responsible for planning, developing, organizing, and directing the day-to-day functions of clinical staff.
• Identifies and resolves work-related problems and develops short and long-term plans that address the identified issues of clinical staff.
• Assists providers and clinical staff, as necessary, in assisting with clinical issues, coordinating patient tests, etc.
• Complies with and enforces all established WDHS policies, procedures, and protocols as well as any department-specific policies and procedures as they relate to the job functions of the clinical staff.
• Establishes and maintains good communication and positive working relationships with providers, staff members, patients, visitors, and other internal and external customers.
• Assists the Practice Manager in interviewing and selecting clinical candidates for employment.
• Orients, and trains all clinical employees and is the designated preceptor for new clinical staff. Ensures preceptor coverage in the Clinical Lead's absence.
• Directs, schedules, and assigns work to clinical staff.
• Assists with preparation and conducting formal/informal performance evaluations and recommends appropriate merit increase involving staff members.
• Assists with conducting timely introductory performance evaluations for new clinical employees (within ninety days of hire) and for completing timely annual performance evaluations.
• Leads, plans, attends and actively participates in clinical meetings, provider meetings and hospital-wide committees or meetings as requested.
• Assists Practice Managers in reviewing Press-Ganey Patient Satisfaction Survey results on at least a quarterly basis.
• Assists and makes recommendations to the Practice Manager in the preparation of the annual clinical budget including all clinical capital purchases.
• Implements processes that will facilitate and improve the team's efforts to manage and improve clinical outcomes for selected patient populations, other PI projects identified within the office.
• In the absence of the manager, review all employee and provider timesheets for accuracy.
• Ensures clinical staff meet or exceed clinical competencies to function at the top of their license.

Education

• Trade/Technical/Vocational Diploma Licensed Practical Nurse required

Licenses and Credentials

• Licensed Practical Nurse [LPN - State License] - Generic - HR Only required
• Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred

Experience

• Nursing Experience 2-3 years required

Knowledge, Skills and Abilities

• Strong clinical skills and knowledge of nursing practices and procedures.
• Leadership and supervisory abilities, with experience in team coordination and staff supervision.
• Excellent communication and interpersonal skills to interact effectively with patients, families, and healthcare professionals.
• Ability to prioritize tasks, make independent decisions, and handle multiple responsibilities in a fast-paced environment.

Wentworth-Douglass Physician Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.