At a Glance
- Tasks: Lead a fun, fast-paced team while ensuring top-notch customer service and food safety.
- Company: Wendy's is a global restaurant brand known for fresh, quality food and a vibrant work culture.
- Benefits: Enjoy free meals, discounts, a target bonus, and access to mental health services.
- Why this job: Join a supportive team where your leadership skills can shine and grow your career.
- Qualifications: 1 year of management experience and a passion for leading in a fast-paced environment.
- Other info: Wendy's values diversity and provides accommodations for all employees.
The predicted salary is between 24000 - 36000 £ per year.
Why Wendy's? In 1969, Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we're staying for good. Here at Wendy's, we like our food how we like our ideas: fresh. That’s why we’ve introduced fun, flexible working. No zero-hour contracts. No nonsense.
Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we’re ready to embrace them, allowing you to be who you want to be.
The benefits:
- Target annual bonus of 10%, paid quarterly
- Free meals while working and discounts on days off
- Opportunities for career progression & development
- Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.
What you’ll do:
If a Wendy's restaurant was a person, it’d be you: fun, fast, friendly and never out of bacon. Whatever comes up with a customer - good or bad - you handle it like a leader. You get how things work here, and make sure new team members know it, too. You make sure food safety standards and procedures are on point.
What you bring to the table:
- Experience of leading people, even better if you did it in a food service environment.
- 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
- 1 year of management experience.
- Fully flex work availability.
You must be willing and able to:
- Travel to other Wendy's locations (restaurants, area office, etc.) as needed.
- Stand and move for most - if not all - of your shift.
We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.
Shift Manager employer: Wendys
Contact Detail:
Wendys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Wendy's values and culture. Understanding their commitment to quality and customer service will help you align your responses during interviews, showcasing that you're a perfect fit for the team.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams and operations, as this is crucial for the Shift Manager role.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to travel between locations. This shows your commitment to the role and your readiness to support the team wherever needed.
✨Tip Number 4
Demonstrate your understanding of food safety standards. Being knowledgeable about these procedures will not only impress your interviewers but also show that you take the role seriously.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Wendy's is looking for in a Shift Manager. Highlight your relevant experience in leading teams and managing operations in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects your leadership experience and any relevant food service background. Use specific examples that demonstrate your ability to handle customer interactions and maintain food safety standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Wendy's and how your values align with their commitment to quality and fresh ideas.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Shift Manager.
How to prepare for a job interview at Wendys
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and manage a team. Prepare examples from your past experiences where you successfully led a team in a fast-paced environment, especially in food service.
✨Understand Wendy's Values
Familiarise yourself with Wendy's mission and values, particularly their commitment to quality and customer service. Be ready to discuss how you align with these values and how you can contribute to maintaining them.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle customer interactions. Think of specific scenarios where you turned a negative customer experience into a positive one, showcasing your leadership and communication skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the role or the company culture. This shows your genuine interest in the position and helps you determine if Wendy's is the right fit for you.