Shift Manager

Shift Manager

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a fun, fast-paced team while ensuring top-notch customer service and food safety.
  • Company: Join Wendy's, a global brand known for fresh, quality food and a vibrant work culture.
  • Benefits: Enjoy free meals, discounts, a target bonus, and access to mental health services.
  • Why this job: Be part of a dynamic team that values your individuality and offers career growth opportunities.
  • Qualifications: 1 year of management experience and a knack for leading in a fast-paced environment.
  • Other info: Wendy's is an equal opportunity employer, welcoming all backgrounds and providing necessary accommodations.

The predicted salary is between 24000 - 36000 £ per year.

Why Wendy's? In 1969, Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we're staying for good. Here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working. No zero-hour contracts. No nonsense. Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.

The benefits:

  • Target annual bonus of 10%, paid quarterly
  • Free meals while working and discounts on days off
  • Opportunities for career progression & development
  • Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.

What you'll do:

If a Wendy's restaurant was a person, it'd be you: fun, fast, friendly and never out of bacon. Whatever comes up with a customer - good or bad - you handle it like a leader. You get how things work here, and make sure new team members know it, too. You make sure food safety standards and procedures are on point.

What you bring to the table:

  • Experience of leading people, even better if you did it in a food service environment.
  • 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
  • 1 year of management experience.
  • Fully flex work availability.

You must be willing and able to:

  • Travel to other Wendy's locations (restaurants, area office, etc.) as needed.
  • Stand and move for most - if not all - of your shift.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.

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Contact Detail:

Wendys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

✨Tip Number 1

Familiarise yourself with Wendy's values and culture. Understanding their commitment to quality and customer service will help you align your responses during interviews, showcasing that you're a perfect fit for the team.

✨Tip Number 2

Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams and operations, as this is crucial for the Shift Manager role.

✨Tip Number 3

Prepare to discuss your flexibility and willingness to travel between locations. This shows your commitment to the role and your readiness to support the team wherever needed.

✨Tip Number 4

Demonstrate your understanding of food safety standards. Being knowledgeable about these procedures will not only impress your interviewers but also show that you take the role seriously.

We think you need these skills to ace Shift Manager

Leadership Skills
Customer Service Skills
Food Safety Knowledge
Operational Management
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Flexibility and Adaptability
Conflict Resolution
Training and Development
Ability to Work in a Fast-Paced Environment
Attention to Detail
Basic Financial Acumen

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Wendy's. Familiarise yourself with their values and how they operate to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in leading teams, especially in fast-paced environments. Mention any specific achievements or challenges you've overcome in previous roles that relate to managing operations.

Showcase Your Leadership Skills: Wendy's is looking for someone who can handle customer interactions and lead a team effectively. Use examples from your past experiences to demonstrate your leadership style and how you manage both people and processes.

Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Make it clear why you want to work at Wendy's and how you align with their mission of providing fresh food and excellent service.

How to prepare for a job interview at Wendys

✨Show Your Leadership Skills

As a Shift Manager, you'll need to demonstrate your ability to lead and manage a team. Prepare examples from your past experiences where you successfully led a team in a fast-paced environment, especially in food service.

✨Understand Wendy's Values

Familiarise yourself with Wendy's mission and values, particularly their commitment to quality and customer service. Be ready to discuss how you can embody these values in your role as a Shift Manager.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle customer complaints. Think of specific situations you've encountered and how you resolved them effectively.

✨Highlight Flexibility and Availability

Wendy's values flexibility in their employees. Be prepared to discuss your availability and willingness to travel to different locations, as well as your ability to adapt to changing circumstances during shifts.

Shift Manager
Wendys
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  • Shift Manager

    London
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-06-19

  • W

    Wendys

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