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- Tasks: Lead a dynamic team and ensure exceptional customer service at Wendy's.
- Company: Wendy's is a global fast-food brand known for quality square burgers and fresh ingredients.
- Benefits: Enjoy competitive salary, 28 paid holidays, free meals, and professional development opportunities.
- Why this job: Join a fun, flexible work environment where your ideas are valued and growth is encouraged.
- Qualifications: 3 years of line operations experience and 4 years of management experience in a fast-paced setting.
- Other info: Wendy's embraces diversity and provides reasonable accommodations for all employees.
The predicted salary is between 36000 - 60000 £ per year.
Why Wendy's? In 1969, our founder Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we're staying for good. Dave had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than anyone would expect from a fast food place. And here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working. No zero-hour contracts. No nonsense.
Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.
The benefits:
- Competitive Salary
- 28 Paid days Holiday
- Free meals and family discounts
- Defined career path, training, and professional development
- Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.
What you'll do:
- Lead a multi-talented team. You're in charge of all people and operations for your Wendy's restaurant.
- You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
- You show your Managers and Crew Members how to do it right, and make sure every shift is better than the last.
- You give and take direction like a pro.
- You're passionate about developing employees with the goal to maximize their contributions and future promotability.
- You have an eye for great talent that you can recruit, train, and develop; while promoting a fun, energizing work environment where people want to come to work each day.
- You work with HR to manage employee concerns at the restaurant level, ensuring expedient and appropriate resolution.
- This one's a no-brainer: you're in charge of increasing store sales with a knack for improving profitability.
What you bring to the table:
- Experience of leading people, even better if you did it in a food service environment
- 3 years of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment
- 4 years of management experience
- Flexibility to work 45-hour work weeks - must be available all day parts and days of the week.
You're willing and able to:
- Travel to other locations (restaurants, area office, etc.) as needed.
- Stand for long periods, bend and kneel and be able to lift 25 to 50 kg.
We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.
Contact Detail:
Wendys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Familiarise yourself with Wendy's core values and mission. Understanding their commitment to quality and customer service will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in leading teams in fast-paced environments. Be ready to discuss specific examples of how you've successfully managed operations and improved team performance in previous roles.
✨Tip Number 3
Prepare to demonstrate your ability to develop talent. Think of instances where you've mentored or trained employees, as this is crucial for the Restaurant General Manager role at Wendy's.
✨Tip Number 4
Be ready to discuss your strategies for increasing sales and profitability. Having concrete examples of how you've driven results in past positions will set you apart from other candidates.
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Wendy's values and culture. Highlight how your personal values align with their commitment to quality, respect, and fresh ideas in your application.
Tailor Your CV: Make sure your CV reflects your experience in leading teams, particularly in food service environments. Emphasise your management experience and any relevant achievements that demonstrate your ability to improve operations and profitability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the restaurant industry. Use specific examples from your past experiences to illustrate how you can lead a team and enhance customer satisfaction at Wendy's.
Highlight Relevant Skills: In your application, emphasise skills such as team leadership, operational management, and customer service excellence. Mention your flexibility and willingness to work various shifts, as this is crucial for the role.
How to prepare for a job interview at Wendys
✨Show Your Leadership Skills
As a Restaurant General Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in fast-paced environments. Share specific examples of how you motivated your team and improved performance.
✨Emphasise Customer Service
Wendy's values treating customers like family. During the interview, highlight your commitment to exceptional customer service. Discuss strategies you've implemented in the past to enhance customer satisfaction and loyalty.
✨Demonstrate Flexibility and Adaptability
The role requires flexibility in working hours and adapting to various situations. Be ready to talk about times when you've had to adjust your plans or approach to meet the needs of the business or your team.
✨Discuss Your Passion for Development
Wendy's is looking for someone who can develop their employees. Share your philosophy on training and development, and provide examples of how you've helped team members grow in their roles and advance their careers.
