At a Glance
- Tasks: Lead and train a dynamic team while ensuring top-notch customer service.
- Company: Join a supportive franchise of Wendy's with a focus on growth.
- Benefits: Enjoy competitive pay, bonuses, health insurance, and paid vacation.
- Other info: Comprehensive training and clear career paths for long-term success.
- Why this job: Make a real impact in a fast-paced environment and grow your career.
- Qualifications: Must be 18+, with leadership experience in a busy setting.
The predicted salary is between 12 - 15 £ per hour.
Join a company that appreciates and recognises accomplishments, supports a "promote from within" philosophy, encourages a work/life balance and treats everyone with respect!
Our best candidate is a results-oriented professional with a strong customer focus! The Shift Manager is responsible for supporting the Assistant Manager and General by training and leading a team of crew members each shift. Duties include, but are not limited to:
- Training, developing and mentoring staff
- Creating a warm, welcoming work and dining environment
- Monitoring and reinforcing food safety procedures
- Maximising store sales and profit goals
- Maintaining QSC standards
- Ensuring protection of Wendy's brand and assets
- Demonstrating drive for results
- Going above and beyond to serve our guests
Minimum Qualifications (include, but not limited to):
- At least 18 years of age
- High school diploma or equivalent preferred & possess all documents required by state and federal law.
- Minimum of one (1) year Shift Manager or equivalent experience required (preferred in high volume QSR &/or fast casual concepts)
- Flexibility to work rotating shifts, incl weekends and holidays
- Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment
- Excellent problem solving and decision making skills, results oriented and customer focused
Benefits (includes, but not limited to):
- Competitive hourly wage*
- Bonuses paid monthly
- Medical, Dental, Vision and Life Insurance
- 401K
- Paid Vacation
- Strong career and salary growth potential
- An excellent support network and promotion from within
- The personalised training, support and tools you need to reach your goals
- Defined career paths for those who pursue a long-term career
- Comprehensive, paid training program, meal discounts, direct deposit and more!
*based on relevant work experience
The Wenspok Companies is a privately owned franchise of Wendy's Restaurants in the USA. We operate 52 Wendy's restaurants between Washington, Idaho, Oregon, Colorado, South Dakota, Nebraska and California, and employ over 1,300 people!
EOE
Restaurant Shift Manager in Norfolk employer: Wendy's
The Wenspok Companies is an exceptional employer that values its employees through a strong 'promote from within' philosophy, ensuring ample opportunities for career advancement and personal growth. With a commitment to work/life balance, competitive compensation, and comprehensive benefits including medical, dental, and paid vacation, we foster a supportive and respectful work environment where every team member can thrive. Join us in creating a warm and welcoming atmosphere while leading a dedicated team in the fast-paced restaurant industry.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Shift Manager in Norfolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've trained or mentored others in previous roles. This is key for a Shift Manager position!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Restaurant Shift Manager in Norfolk
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've trained and developed staff in the past, so share specific examples that demonstrate your ability to manage a crew effectively.
Focus on Customer Service:Since this role is all about creating a warm and welcoming environment for our guests, don’t forget to mention your customer service experience. We love candidates who can go above and beyond to serve customers, so tell us about those moments when you made a difference!
Be Results-Oriented:We’re looking for someone who drives results, so make sure to include any achievements related to sales or profit goals in your application. Use numbers and specific outcomes to show how you’ve contributed to success in previous roles.
Apply Through Our Website:Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Wendy's
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their commitment to customer service and how they promote from within. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll be leading a team. Be prepared to share specific examples of how you've trained or mentored staff in the past. Highlight your ability to create a positive work environment and how you’ve handled challenges effectively.
✨Demonstrate Your Customer Focus
Since the role requires a strong customer focus, think of instances where you went above and beyond for guests. Share these stories during your interview to illustrate your dedication to excellent service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and decision-making skills. Practice responding to hypothetical scenarios related to managing a shift, handling difficult customers, or ensuring food safety. This will show you’re ready for the fast-paced environment.
