At a Glance
- Tasks: Lead and train a dynamic team while ensuring top-notch customer service.
- Company: Join a supportive franchise of Wendy's with a focus on growth and respect.
- Benefits: Enjoy competitive pay, bonuses, health insurance, and paid vacation.
- Other info: Comprehensive training and clear career paths for long-term success.
- Why this job: Make a real impact in a fast-paced environment and grow your career.
- Qualifications: Must be 18+, with leadership experience and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Join a company that appreciates and recognises accomplishments, supports a "promote from within" philosophy, encourages a work/life balance and treats everyone with respect!
Our best candidate is a results-oriented professional with a strong customer focus! The Shift Manager is responsible for supporting the Assistant Manager and General by training and leading a team of crew members each shift. Duties include, but are not limited to:
- Training, developing and mentoring staff
- Creating a warm, welcoming work and dining environment
- Monitoring and reinforcing food safety procedures
- Maximising store sales and profit goals
- Maintaining QSC standards
- Ensuring protection of Wendy's brand and assets
- Demonstrating drive for results
- Going above and beyond to serve our guests
Minimum Qualifications (include, but not limited to):
- At least 18 years of age
- High school diploma or equivalent preferred and possess all documents required by state and federal law.
- Minimum of one (1) year Shift Manager or equivalent experience required (preferred in high volume QSR and/or fast casual concepts)
- Flexibility to work rotating shifts, including weekends and holidays
- Demonstrated ability to lead and manage your own team in a fast-paced, dynamic environment
- Excellent problem solving and decision making skills, results oriented and customer focused
Benefits (includes, but not limited to):
- Competitive hourly wage*
- Bonuses paid monthly
- Medical, Dental, Vision and Life Insurance
- 401K
- Paid Vacation
- Strong career and salary growth potential
- An excellent support network and promotion from within
- The personalised training, support and tools you need to reach your goals
- Defined career paths for those who pursue a long-term career
- Comprehensive, paid training program, meal discounts, direct deposit and more!
*based on relevant work experience
The Wenspok Companies is a privately owned franchise of Wendy's Restaurants in the USA. We operate 52 Wendy's restaurants between Washington, Idaho, Colorado, South Dakota, Oregon, Nebraska and California, and employ over 1,300 people!
EOE
Restaurant Shift Manager in Hastings employer: Wendy's
At Wendy's, we pride ourselves on creating a vibrant and inclusive work environment where every team member can truly be themselves. As we expand into the United Kingdom, we offer flexible schedules, opportunities for personal growth, and a fun, family-like atmosphere that keeps our employees engaged and motivated. Join us to not only serve great food but also to build lasting relationships with your colleagues and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Shift Manager in Hastings
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wendy's. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wendy's
Don't be shy about reaching out to Wendy's directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Shift Manager in Hastings
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wendy's and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wendy's
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
