Shift Manager Lead the Team. Delight Every Customer. Grow Your Career. At Wendy's, we're all about great food, great people, and creating great experiences. As a Shift Manager , you'll be at the heart of our restaurant operations, leading teams, inspiring others, and ensuring every customer leaves with a smile. This is an exciting opportunity for a people-focused leader who thrives in a fast-paced environment and is ready to take the next step in their hospitality or retail career. Whether you're already managing shifts or looking to move into leadership, we'll provide the training and support to help you succeed. Your permanent home restaurant will be assigned within the Northwest region. As Wendy's continues to grow, there may be opportunities in the future to relocate to another restaurant to support new openings, business needs, or your own career development. What You'll Be Doing Lead and motivate team members during your shift Create a positive, energetic, and inclusive team environment Ensure food quality, food safety, and cleanliness standards are always maintained Support the training, coaching, and development of crew members Help manage labour, productivity, and shift performance Handle customer feedback professionally and resolve issues quickly Complete opening and closing procedures and ensure restaurants are ready for business Support the Restaurant General Manager in achieving operational and financial goals What We're Looking For We're looking for leaders who bring energy, positivity, and a passion for people. You’ll ideally have: Previous experience in hospitality, retail, customer service, or a similar fast-paced environment Experience supervising or leading a team Strong communication and problem-solving skills The ability to stay calm under pressure and multitask effectively A genuine passion for delivering outstanding customer service Flexibility to work various shifts, including evenings and weekends A commitment to maintaining high food safety and operational standards Why Wendy's? When you join Wendy's, you become part of a globally recognised brand that's growing across the UK. We offer: Competitive pay Career progression opportunities Structured training and development programmes Leadership development and coaching A supportive team culture The opportunity to make a real impact every day Opportunities to Grow As a Shift Manager, you'll have the opportunity to build expertise across a variety of leadership areas, including: Operations Leadership Lead successful openings and closings, ensure operational excellence, and drive shift performance. Kitchen Leadership Champion food quality, production standards, and food safety while developing kitchen team members. Customer Service Leadership Create memorable customer experiences, coach teams on service excellence, and foster a culture that keeps customers coming back. #J-18808-Ljbffr
Shift Manager employer: Wendy's Sale
Wendy's Sale is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture where team members are encouraged to lead and innovate. With a focus on mentorship and collaboration, you will have the opportunity to shape future leaders while ensuring a joyful experience for every guest. Located in a dynamic environment, our team enjoys competitive benefits and a supportive atmosphere that values both personal and professional success.
