Restaurant General Manager in Newcastle upon Tyne

Restaurant General Manager in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team and ensure exceptional customer service at Wendy's.
  • Company: Join Wendy's, a beloved fast-food brand with a fresh approach.
  • Benefits: Enjoy competitive salary, 28 paid holidays, free meals, and career development.
  • Other info: Embrace diversity and enjoy opportunities for growth in a thriving company.
  • Why this job: Make a real impact while working in a fun, flexible environment.
  • Qualifications: Experience in leadership and food service management is a plus.

The predicted salary is between 36000 - 60000 £ per year.

Why Wendy’s? In 1969, our founder Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we’re staying for good. Dave had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than anyone would expect from a fast food place. And here at Wendy's, we like our food how we want our ideas: fresh. That’s why we’ve introduced fun, flexible working. No zero-hour contracts. No nonsense. Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we’re ready to embrace them, allowing you to be who you want to be.

The benefits:

  • Competitive Salary
  • 28 Paid days Holiday
  • Free meals and family discounts
  • Defined career path, training, and professional development
  • Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.

What you’ll do:

  • Lead a multi-talented team. You’re in charge of all people and operations for your Wendy's restaurant. You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
  • You show your Managers and Crew Members how to do it right, and make sure every shift is better than the last.
  • You give and take direction like a pro.
  • You’re passionate about developing employees with the goal to maximize their contributions and future promotability.
  • You have an eye for great talent that you can recruit, train, and develop; while promoting a fun, energizing work environment where people want to come to work each day.
  • You work with HR to manage employee concerns at the restaurant level, ensuring expedient and appropriate resolution.
  • This one’s a no-brainer: you’re in charge of increasing store sales with a knack for improving profitability.

What you bring to the table:

  • Experience of leading people, even better if you did it in a food service environment
  • 3 years of line operations experience; with demonstrated ability to lead and manage operations in a fast‑paced environment
  • 4 years of management experience
  • Flexibility to work 45-hour work weeks – must be available all day parts and days of the week.

You’re willing and able to:

  • Travel to other locations (restaurants, area office, etc.) as needed.
  • Stand for long periods, bend and kneel and be able to lift 25 to 50 kg.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

Restaurant General Manager in Newcastle upon Tyne employer: Wendy's Newcastle City Centre - 14593

Wendy's is an exceptional employer that prioritises a fun and flexible work environment, ensuring no zero-hour contracts and a commitment to employee well-being. With competitive salaries, 28 paid days of holiday, and a defined career path for professional development, we empower our Restaurant General Managers to lead dynamic teams while fostering a culture of respect and growth. Join us in making a positive difference in the lives of others as we continue to build a beloved restaurant brand in the UK.
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Contact Detail:

Wendy's Newcastle City Centre - 14593 Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant General Manager in Newcastle upon Tyne

✨Tip Number 1

Get to know Wendy's inside out! Familiarise yourself with their values, menu, and what makes them tick. This way, when you walk into that interview, you can show off your passion for the brand and how you fit right in.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn or social media. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the Wendy's family.

✨Tip Number 3

Practice your leadership stories! Think of examples from your past where you've led a team or improved operations. Be ready to share these during your interview to demonstrate your experience and how you can bring that to Wendy's.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team. Don’t forget to follow up after applying; a little persistence goes a long way!

We think you need these skills to ace Restaurant General Manager in Newcastle upon Tyne

Leadership Skills
Team Management
Customer Service
Operational Management
Recruitment and Training
Sales Improvement
Profitability Management
Flexibility
Problem-Solving Skills
Communication Skills
Conflict Resolution
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for the food service industry shine through. We want to see how excited you are about leading a team and creating a fantastic dining experience for our customers.

Tailor Your Experience: Make sure to highlight your relevant experience in managing teams and operations, especially in fast-paced environments. We love seeing how your background aligns with what we do at Wendy's, so don’t hold back!

Be Authentic: We value authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for our culture. Remember, we’re looking for someone who can treat our customers like family!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our Wendy's family!

How to prepare for a job interview at Wendy's Newcastle City Centre - 14593

✨Know Your Wendy's

Before the interview, dive deep into Wendy's history and values. Understand Dave Thomas's principles and how they shape the company culture. This will help you connect your own experiences to what they stand for, showing that you're not just looking for any job, but that you genuinely want to be part of their team.

✨Showcase Your Leadership Skills

As a potential Restaurant General Manager, it's crucial to highlight your leadership experience. Prepare specific examples of how you've successfully led teams in fast-paced environments. Discuss how you’ve developed talent and improved team dynamics, as this aligns perfectly with what Wendy's is looking for.

✨Emphasise Customer Service Excellence

Wendy's prides itself on treating customers like family. Be ready to share stories that demonstrate your commitment to exceptional customer service. Talk about times when you went above and beyond to ensure customer satisfaction, as this will resonate well with their core values.

✨Prepare for Operational Questions

Expect questions about managing operations and increasing profitability. Brush up on your knowledge of restaurant metrics and be prepared to discuss strategies you've implemented in the past to drive sales and improve efficiency. This shows that you understand the business side of running a restaurant, which is key for the role.

Restaurant General Manager in Newcastle upon Tyne
Wendy's Newcastle City Centre - 14593
Location: Newcastle upon Tyne

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