At a Glance
- Tasks: Lead a dynamic team and create unforgettable customer experiences at Wendy's.
- Company: Join the globally recognised Wendy's brand, known for great food and people.
- Benefits: Enjoy competitive pay, career progression, and structured training programmes.
- Other info: Flexible shifts available, including evenings and weekends, in a supportive team culture.
- Why this job: Make a real impact every day while developing your leadership skills.
- Qualifications: Experience in hospitality or retail, with strong communication and problem-solving skills.
The predicted salary is between 30285 - 37015 £ per year.
Lead the Team. Delight Every Customer. Grow Your Career. At Wendy's, we're all about great food, great people, and creating great experiences. As a Shift Manager, you'll be at the heart of our restaurant operations, leading teams, inspiring others, and ensuring every customer leaves with a smile. This is an exciting opportunity for a people-focused leader who thrives in a fast-paced environment and is ready to take the next step in their hospitality or retail career. Whether you're already managing shifts or looking to move into leadership, we'll provide the training and support to help you succeed. Your permanent home restaurant will be assigned within the Northwest region. As Wendy's continues to grow, there may be opportunities in the future to relocate to another restaurant to support new openings, business needs, or your own career development.
What You'll Be Doing
- Lead and motivate team members during your shift
- Create a positive, energetic, and inclusive team environment
- Ensure food quality, food safety, and cleanliness standards are always maintained
- Support the training, coaching, and development of crew members
- Help manage labour, productivity, and shift performance
- Handle customer feedback professionally and resolve issues quickly
- Complete opening and closing procedures and ensure restaurants are ready for business
- Support the Restaurant General Manager in achieving operational and financial goals
What We're Looking For
- Previous experience in hospitality, retail, customer service, or a similar fast-paced environment
- Experience supervising or leading a team
- Strong communication and problem-solving skills
- The ability to stay calm under pressure and multitask effectively
- A genuine passion for delivering outstanding customer service
- Flexibility to work various shifts, including evenings and weekends
- A commitment to maintaining high food safety and operational standards
Why Wendy's?
- Competitive pay
- Career progression opportunities
- Structured training and development programmes
- Leadership development and coaching
- A supportive team culture
- The opportunity to make a real impact every day
Opportunities to Grow
As a Shift Manager, you'll have the opportunity to build expertise across a variety of leadership areas, including:
- Operations Leadership - Lead successful openings and closings, ensure operational excellence, and drive shift performance.
- Kitchen Leadership - Champion food quality, production standards, and food safety while developing kitchen team members.
- Customer Service Leadership - Create memorable customer experiences, coach teams on service excellence, and foster a culture that keeps customers coming back.
Ready to Join the Wendy's Family? If you're passionate about people, love working in a fast-paced environment, and are looking for a role where you can develop your leadership skills and build your career, we'd love to hear from you.
Shift Manager employer: Wendy's Merantun Way Colliers Wood
Wendy’s is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for aspiring leaders. With competitive salaries, generous paid time off, and a clear path for career advancement, you’ll find ample opportunities to grow while enjoying free meals and a supportive team environment. Join us in creating memorable experiences for our guests while having fun and making a real impact in the fast-paced world of quick-service dining.
Contact Details:
Wendy's Merantun Way Colliers Wood Recruitment Team
