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- Tasks: Lead and manage restaurant operations to deliver top-notch customer experiences.
- Company: Join a dynamic team at a leading fast-food brand.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work culture.
- Other info: Be part of a supportive environment that values employee experience.
- Why this job: Make a real impact on restaurant performance and team development.
- Qualifications: Bachelor's degree and 5+ years in operations management required.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Position Overview: Executes and manages systems and processes to deliver A level operations and customer experiences in company restaurants. This will be a hands-on role that leads the RGM's supporting the expansion of the company footprint and builds stability and sustained results in company restaurants. Visits and evaluates restaurant performance using company audit forms coaching RGM's and Teams (WDRV and FSA etc). Accountable for delivering company financial results. Talent planning, development and acquisition to support company operations. Company restaurant Culture ambassador. Partners with training and HR to plan and execute the company cadence of new restaurant opens. Partners with cross functional departments on all company projects/ initiatives.
Key Responsibilities:
- Operational Performance: Responsible for Company restaurant execution of all systems and tools that deliver an exceptional customer experience grounded in the “Wendy’s Way” Model, resulting in A level restaurants. Conducts restaurant evaluations to monitor and provide feedback on performance. Creates a company business plan that ladders up to the overall market plan with clear operational targets. Activates and develops action plans and strategies to deliver A level operations. Ensures all food safety procedures are executed according to brand, and health regulations.
- Financial Performance: Financial performance of company restaurants to achieve planned profitability through leadership, coaching and direction of the team. Key management areas include Food, Labour, controllable costs, cash control. Execution of safety and security policies as related to risk. Ensures the use of all core systems to support financial results.
- People Recruitment Development: Partnering with HR, develops and executes a people recruitment plan that supports company restaurant growth plan and ongoing business needs. Partners with Training to develop and execute training plans that fuels the pipeline of trained leaders to support company restaurant growth. Manages the performance management processes for company restaurants, leveraging IPP, IDP, and proper escalation of any employee issues. Activates a productive, motivating workplace through coaching development and recognition. The customers experience will never exceed the employees experience. Builds the restaurant culture.
- Business Partnership Driving Company Results and Restaurant Count: Partners with Marketing to develop and implement the markets plan to maximize sales and blunt competitor intrusion in company restaurants. Partners with development and construction and HOO to deliver effective timely and successful company restaurant opens. Partners cross functionally on company related projects/ tests.
Qualifications:
- Bachelor's Degree; MBA or Master's Degree
- Minimum 5 years’ experience with increasing responsibility in operations management, including experience in P&L management of multi-unit operators
- Proven successful track record in a related role, including supervisory role in a geographically dispersed restaurant organization
- Self-motivated, results-oriented, customer focused team player, holds her or himself accountable for performance, and takes absolute ownership
- Natural capacity to quickly establish and build effective relationships
- Strong influencing, consulting and communication skills; has the ability to influence, engage and motivate people
- Superior operating skills, financial and marketing acumen
District Manager in Exeter employer: Wendys Exeter
Contact Detail:
Wendys Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land District Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a District Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since you'll be a culture ambassador, showing that you understand and align with their mission will set you apart from other candidates.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved operational performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace District Manager in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of District Manager. Highlight your experience in operations management and any relevant achievements that showcase your ability to deliver A level operations and customer experiences.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've successfully managed teams and improved restaurant performance in the past.
Showcase Your Leadership Skills: We want to see your leadership style! In your application, share instances where you've coached and developed teams, and how you've created a motivating workplace culture. This is key for us!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Wendys Exeter
✨Know the 'Wendy’s Way'
Familiarise yourself with the 'Wendy’s Way' model and how it shapes customer experiences. Be ready to discuss how you can implement this in your role as District Manager, ensuring A level operations in the restaurants.
✨Showcase Your Financial Acumen
Prepare to talk about your experience with P&L management and how you've driven financial performance in previous roles. Bring specific examples of how you've managed costs and improved profitability in multi-unit operations.
✨Demonstrate Leadership Skills
Think of instances where you've successfully coached and developed teams. Highlight your ability to create a motivating workplace culture and how you've handled performance management processes effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-world situations. Prepare scenarios related to operational challenges or team dynamics, and outline your approach to resolving them while maintaining company standards.