At a Glance
- Tasks: Lead digital product initiatives and enhance customer experiences across platforms.
- Company: Join Wendy's UK, a dynamic brand focused on innovation and customer satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Other info: Work closely with diverse teams and franchisees to drive success.
- Why this job: Make a real impact by shaping digital solutions that delight customers.
- Qualifications: 6+ years in cross-functional roles with strong digital tech knowledge.
The predicted salary is between 63000 - 77000 £ per year.
The Digital Product Manager for Wendy’s UK works cross-functionally to bridge the gap between business needs and digital solutions.
This role will work very closely with the IT, Operations, Brand Marketing, Finance and related teams to analyze, document, and improve digital platforms, integrations, and workflows as well as support the launch of new functionalities and capabilities within the UK market.
Digital Product Manager will build and maintain the backlog of digital enhancements, ensure projects are delivered on-time and budget, define technical requirements and use cases.
This role partners with International product owner across all digital products and sets scope and roadmap across platforms such as Kiosk, App, websites, delivery etc.
A successful candidate in this role will demonstrate strong leadership, prioritization, stakeholder management and communication skills to consistently deliver outstanding results.
Responsibilities
- Responsible for market, business case, and competitive analysis related to Wendy’s UK digital products.
- Leads the design and delivery of digital experiences that are both personal and delightful for our customers.
- Understands business strategy and clarifies customer objectives.
- Serve as the subject matter expert for all key digital platforms, ensuring optimal capability, proper functioning, and seamless integrations.
- Establish and manage stakeholder alignment processes, skillfully balancing competing needs to drive enterprise-best decisions.
- Ongoing analysis of UK data trends, platform & program performance, and user behavior.
- Shares regular feedback and follow up with business partners.
- Establish effective working relationships with business partners.
- Act as a trusted point of contact and resource for franchisees navigating platform-related questions.
- Work cross-functionally to ensure business requirements and solution capabilities are effectively matched and implemented.
- Develops spirit of teamwork and collaboration with clear lines of accountability for key decisions.
- Loyalty and CRM platform SME – supporting offer building, platform capabilities, data integration flow between platforms.
Qualifications
- Bachelor's Degree in Technology, Business, Marketing, or related field is required.
- 6+ years of experience working on cross-functional teams with a proven history of achieving business results.
- 4+ years of experience working with a variety of digital technology, reflected in a thorough understanding of the digital space.
- Experience in a project manager role for enterprise-wide projects, preferably for a consumer-facing brand.
- Excellent communication and negotiation skills.
- Demonstrated ability to align stakeholders with competing interests.
- Proven prioritization and organization skills.
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Digital Product Manager (UK) employer: Wendy's Company
Wendy's Company offers a dynamic work environment where employees can engage in cross-functional collaboration, particularly in roles like Digital Product Manager. The company emphasizes strong leadership and communication skills, providing opportunities for professional growth and development within the digital landscape. Employees can expect to work on innovative projects that enhance customer experiences across various digital platforms.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Manager (UK)
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Wendy's Company!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Wendy's Company would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Wendy's Company through your school's career services!
We think you need these skills to ace Digital Product Manager (UK)
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Digital Product Manager (UK), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Digital Product Manager (UK) position at Wendy's Company. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Wendy's Company
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
