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- Tasks: Lead a fun team, handle customer interactions, and ensure food safety standards.
- Company: Wendy's is a global fast-food brand known for fresh, quality ingredients and a vibrant culture.
- Benefits: Enjoy free meals, discounts, career growth opportunities, and access to mental health services.
- Why this job: Join a dynamic team where your leadership makes a real impact in a fun environment.
- Qualifications: Experience in leading teams, preferably in food service, with strong management skills.
- Other info: Wendy's values diversity and provides accommodations for individuals with disabilities.
The predicted salary is between 24000 - 36000 £ per year.
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In 1969, Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we’re staying for good.
Here at Wendy\’s, we like our food how we like our ideas: fresh. That\’s why we\’ve introduced fun, flexible working.
Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we\’re ready to embrace them, allowing you to be who you want to be.
Shift Manager
The benefits:
- Free meals while working and discounts on days off
- Opportunities for career progression & development
- Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.
What you\’ll do:
- If a Wendy’s restaurant was a person, it’d be you: fun, fast, friendly and never out of bacon.
- Whatever comes up with a customer – good or bad – you handle it like a leader.
- You get how things work here, and make sure new team members know it, too.
- You make sure food safety standards and procedures are on point
What you bring to the table:
- Experience of leading people, even better if you did it in a food service environment.
- 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
- 1 year of management experience.
- Fully flex work availability
You must be willing and able to:
- Travel to other Wendy’s locations (restaurants, area office, etc.) as needed.
- Stand and move for most – if not all – of your shift.
We are a proud equal opportunity employer – that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.
Wendy\’s was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality is our Recipe,” which remains the guidepost of the Wendy’s system. Wendy’s is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty dessert. The Wendy’s Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. Today, Wendy’s and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide! We have a vision of becoming the world’s most thriving and beloved restaurant brand. For more information connect with us on Twitter and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.
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Shift Manager employer: Wendy's
Contact Detail:
Wendy's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Wendy's values and culture. Understanding their commitment to quality and customer service will help you align your responses during interviews, showcasing that you're a perfect fit for the team.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams and operations, as this is crucial for the Shift Manager role.
✨Tip Number 3
Prepare to discuss your approach to handling customer feedback. Since you'll be dealing with various situations, demonstrating your problem-solving skills and ability to maintain a positive atmosphere will set you apart.
✨Tip Number 4
Show your flexibility and willingness to travel between locations. Emphasising your adaptability and readiness to support different teams will demonstrate your commitment to the role and the company.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Wendy's. Highlight your leadership experience and ability to manage operations in a fast-paced environment in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in food service and management. Emphasise any previous roles where you led a team or handled customer interactions effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Wendy's and how your values align with theirs, particularly around quality and customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Wendy's
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Highlight how you motivated your team and ensured smooth operations.
✨Understand the Brand
Familiarise yourself with Wendy's values and mission. Knowing their commitment to quality and customer service will help you align your answers with what they stand for. Be ready to discuss how you can contribute to maintaining their high standards.
✨Prepare for Customer Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you turned a negative experience into a positive one. This will showcase your problem-solving skills and ability to maintain a friendly atmosphere.
✨Flexibility is Key
Wendy's values flexibility in their employees. Be prepared to discuss your availability and willingness to travel to different locations. Emphasise your adaptability in fast-paced environments, as this is crucial for a Shift Manager role.
