At a Glance
- Tasks: Lead a fun team, ensure food safety, and handle customer interactions like a pro.
- Company: Join Wendy's, a global brand known for fresh, quality food and a vibrant work culture.
- Benefits: Enjoy a target bonus, free meals, discounts, and career growth opportunities.
- Why this job: Be part of a dynamic team that values your individuality and offers flexible working.
- Qualifications: Experience in leadership and management, preferably in a fast-paced food service environment.
- Other info: Wendy's is an equal opportunity employer, welcoming all backgrounds and abilities.
The predicted salary is between 24000 - 36000 £ per year.
In 1969, Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we’re staying for good. Here at Wendy's, we like our food how we like our ideas: fresh. That’s why we’ve introduced fun, flexible working. No zero-hour contracts. No nonsense. Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we’re ready to embrace them, allowing you to be who you want to be.
The benefits:
- Target annual bonus of 10%, paid quarterly
- Free meals while working and discounts on days off
- Opportunities for career progression & development
- Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.
What you’ll do:
- If a Wendy’s restaurant was a person, it’d be you: fun, fast, friendly and never out of bacon.
- Whatever comes up with a customer - good or bad - you handle it like a leader.
- You get how things work here, and make sure new team members know it, too.
- You make sure food safety standards and procedures are on point.
What you bring to the table:
- Experience of leading people, even better if you did it in a food service environment.
- 1 year of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment.
- 1 year of management experience.
- Fully flex work availability.
You must be willing and able to:
- Travel to other Wendy’s locations (restaurants, area office, etc.) as needed.
- Stand and move for most - if not all - of your shift.
We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.
Shift Manager employer: Wendy's
Contact Detail:
Wendy's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Wendy's values and culture. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams and handled challenges in previous roles.
✨Tip Number 3
Demonstrate your flexibility and willingness to travel. Since the role requires movement between locations, showing that you're adaptable and open to new experiences can set you apart.
✨Tip Number 4
Prepare to discuss food safety standards and procedures. Being knowledgeable about these aspects will show that you take the role seriously and are committed to maintaining high operational standards.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Wendy's. Highlight your leadership experience and ability to manage operations in a fast-paced environment in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in food service and management. Emphasise any specific achievements or skills that align with the job description, such as handling customer issues or ensuring food safety standards.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your personality and passion for the role. Mention why you want to work at Wendy's and how your values align with their commitment to quality and customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at Wendy's
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and manage a team. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Understand the Brand
Familiarise yourself with Wendy's values and mission. Knowing their commitment to quality and customer service will help you align your answers with what they stand for during the interview.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing food safety standards. Think through potential scenarios and how you would respond effectively.
✨Highlight Flexibility and Availability
Since the role requires full flexibility, be ready to discuss your availability and willingness to travel to different locations. Emphasising your adaptability will show that you're a great fit for the fast-paced environment.