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- Tasks: Lead a dynamic team and ensure exceptional customer service at Wendy's.
- Company: Wendy's, founded in 1969, is known for fresh, quality fast food and a positive workplace culture.
- Benefits: Enjoy 28 paid holidays, free meals, discounts, and access to mental health services.
- Why this job: Join a fun, flexible environment where your career can be tailored to your needs and aspirations.
- Qualifications: 3 years of line operations experience and 4 years of management experience in a fast-paced setting.
- Other info: Wendy's values diversity and provides reasonable accommodations for all employees.
The predicted salary is between 36000 - 60000 £ per year.
In 1969, our founder Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we’re staying for good.
Dave had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than anyone would expect from a fast food place. And here at Wendy's, we like our food how we like our ideas: fresh. That’s why we’ve introduced fun, flexible working. No zero-hour contracts. No nonsense.
Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we’re ready to embrace them, allowing you to be who you want to be.
The benefits:
- 28 Paid days Holiday
- Free meals and family discounts
- Defined career path, training, and professional development
- Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.
What you’ll do:
- Lead a multi-talented team.
- You’re in charge of all people and operations for your Wendy’s restaurant.
- You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
- You show your Managers and Crew Members how to do it right, and make sure every shift is better than the last.
- You give and take direction like a pro. You’re passionate about developing employees with the goal to maximize their contributions and future promotability.
- You have an eye for great talent that you can recruit, train, and develop; while promoting a fun, energizing work environment where people want to come to work each day.
- You work with HR to manage employee concerns at the restaurant level, ensuring expedient and appropriate resolution.
- This one’s a no-brainer: you’re in charge of increasing store sales with a knack for improving profitability.
What you bring to the table:
- Experience of leading people, even better if you did it in a food service environment
- 3 years of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment
- 4 years of management experience
- Flexibility to work 45-hour work weeks – must be available all day parts and days of the week.
- You’re willing and able to travel to other locations (restaurants, area office, etc.) as needed.
- Stand for long periods, bend and kneel and be able to lift 25 to 50 kg.
We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.
Restaurant General Manager employer: Wendy's
Contact Detail:
Wendy's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Familiarise yourself with Wendy's core values and mission. Understanding their commitment to quality and customer service will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in managing teams in fast-paced environments. Highlight specific examples where you've successfully led a team to improve service or sales, as this is crucial for the Restaurant General Manager role.
✨Tip Number 3
Network with current or former Wendy's employees on platforms like LinkedIn. They can provide insights into the company culture and may even refer you internally, which can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss how you would handle employee development and conflict resolution. Wendy's values a positive work environment, so demonstrating your ability to foster a supportive team culture will set you apart.
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Wendy's values and culture. Highlight how your personal values align with their commitment to quality, respect, and fresh ideas in your application.
Tailor Your CV: Make sure your CV reflects your experience in leading teams, especially in fast-paced environments. Emphasise any relevant food service experience and management roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the restaurant industry and your leadership style. Mention specific examples of how you've improved team performance or customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as team development, operational management, and sales improvement. Use metrics where possible to demonstrate your impact in previous positions.
How to prepare for a job interview at Wendy's
✨Know the Brand
Familiarise yourself with Wendy's history, values, and menu. Understanding the brand's commitment to quality and customer service will help you align your answers with their expectations.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team, especially in a fast-paced environment. Highlight how you developed team members and improved operations.
✨Emphasise Customer Service
Wendy's prides itself on treating customers like family. Be ready to discuss how you would ensure exceptional service and create a welcoming atmosphere for both customers and staff.
✨Discuss Flexibility and Adaptability
Given the nature of the restaurant industry, demonstrate your willingness to work flexible hours and adapt to changing situations. Share instances where you've successfully managed unexpected challenges.
