Fleet Support coordinator in Heathrow

Fleet Support Coordinator\\n\\nHeathrow\\n£32,500 per annum\\n12-Month Fixed Term Contract\\n\\n*** 24/7 Shift Pattern – see below for hours of work (40 per week)\\n\\nWould you like to join this leading organisation within the vehicle maintenance and aviation support sector as a Fleet Support Coordinator at Heathrow on a fixed-term basis?\\n\\nThis role is ideal for a customer-focused professional with experience in fleet, logistics, or call centre environments, looking to work in a fast-paced, operational setting.\\n\\nKey Responsibilities\\n\\n * Provide telephone support to customers regarding fleet availability and incidents\\n\\n * Manage breakdowns, defects, and service status updates\\n\\n * Coordinate SLA recovery plans and escalate safety or operational risks when required\\n\\n * Liaise with customers, suppliers, and subcontractors on repairs and vehicle status\\n\\n * Raise jobs, service requests, and purchase orders using SAP\\n\\n * Maintain accurate records of fleet activity and service costs\\n\\nAbout You\\n\\n * Previous customer service or call centre experience\\n\\n * Understanding of fleet, vehicle maintenance, or logistics operations\\n\\n * Experience using SAP or similar systems\\n\\n * Strong communication, organisation, and problem-solving skills\\n\\n * Confident working within a 24/7 shift environment\\n\\nWhat’s On Offer\\n\\n * Salary of £32,500\\n\\n * 6% employer pension contribution\\n\\n * Life assurance (3x salary)\\n\\n * Private medical cover\\n\\n * Employee Assistance Programme\\n\\n * Supportive team environment and long-term career potential\\n\\nShift Pattern\\n\\nRotating day and night shifts across a four-week cycle:\\n\\n * Days: 05:30–17:30 or 06:00–18:00\\n\\n * Nights: 17:30–05:30 or 18:00–06:00\\n\\n * 4 on then 4 off\\n\\nApply now to find out more about this opportunity