At a Glance
- Tasks: Manage customer enquiries, coordinate contractors, and resolve issues efficiently.
- Company: Join a growing business with a supportive culture and excellent reputation.
- Benefits: Enjoy hybrid working, career growth, and a fun, dynamic environment.
- Other info: Great team atmosphere with opportunities for long-term career development.
- Why this job: Be part of a rewarding role where your organisational skills shine.
- Qualifications: Strong admin and customer service skills; property experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
A fantastic opportunity to join a growing and highly successful business with an excellent reputation and genuinely supportive culture. This role has arisen due to internal promotion and continued company growth.
Property management experience is not essential, we are looking for an exceptional Administrator and Customer Service professional who naturally keeps on top of everything, communicates brilliantly and never leaves a stone unturned. Able to manage a high volume of day-to-day enquiries from clients and contractors alongside more complex issues and projects, you’ll enjoy problem solving and taking ownership through to resolution.
The Role
- Managing a busy and varied workload of customer enquiries and requests
- Coordinating contractors, suppliers and ongoing works
- Handling complaints and conflict resolution professionally and efficiently
- Preparing correspondence, meeting notes and general administration
- Monitoring actions, deadlines and compliance requirements
- Building positive relationships with customers and clients
About You
- Highly organised with excellent attention to detail
- Outstanding customer service and communication skills
- Calm under pressure and able to juggle priorities
- Proactive, efficient and solutions focused
- Strong IT and administrative skills
- Experience in property is helpful but not essential
What’s On Offer
- Excellent company culture - hard work but good fun
- Growing and successful business
- Hybrid working after training
- Genuine long-term career opportunities
- Varied and rewarding role within a supportive team
If you enjoy keeping things organised, solving problems and delivering first-class customer service, we’d love to hear from you.
Client Services Administrator in Surrey employer: Wendy B Ltd
Join a thriving and supportive team in Camberley as a Client Services Administrator, where your organisational skills and customer service expertise will be valued. With a strong emphasis on employee growth and a vibrant company culture, you'll enjoy a rewarding career with opportunities for hybrid working after training, all while contributing to a respected business known for its commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Administrator in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field or related industries. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and administration. We want you to shine, so role-play with a friend or in front of the mirror!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed busy workloads or resolved conflicts in the past. We love seeing real-life applications of your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who fit our supportive culture.
We think you need these skills to ace Client Services Administrator in Surrey
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational abilities in your application. We want to see how you keep everything on track and manage a busy workload, so share examples of how you've juggled multiple tasks successfully.
Communicate Clearly:Since communication is key in this role, ensure your application is clear and concise. Use straightforward language and avoid jargon. We appreciate a well-structured application that reflects your outstanding customer service skills.
Problem-Solving Examples:We love a good problem solver! Include specific examples in your application where you've tackled challenges head-on. This will show us your proactive approach and how you take ownership of issues until they're resolved.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Wendy B Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Client Services Administrator. Familiarise yourself with common tasks like managing customer enquiries and coordinating contractors. This will help you speak confidently about how your skills align with the job.
✨Show Off Your Communication Skills
Since this role requires outstanding communication, prepare examples of how you've effectively handled customer interactions in the past. Think of specific situations where you resolved conflicts or built positive relationships, as these will demonstrate your ability to excel in the position.
✨Be Organised and Proactive
During the interview, highlight your organisational skills and proactive approach. Share instances where you successfully managed multiple priorities or solved problems efficiently. This will show that you can handle the busy workload mentioned in the job description.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and team dynamics. This not only shows your interest in the role but also helps you gauge if the environment is the right fit for you. Remember, it’s a two-way street!
