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- Tasks: Lead and manage a busy vehicle rental branch, ensuring smooth operations and excellent customer service.
- Company: Established independent vehicle rental business with growth opportunities.
- Benefits: Competitive salary, company pension, and exciting company events.
- Other info: Genuine opportunity for career growth in a dynamic environment.
- Why this job: Take charge of your own branch and make a real impact in a growing business.
- Qualifications: Proven experience in commercial vehicle rental and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Ready to run your own branch and make a real commercial impact? A well-established independent vehicle rental business is looking for a capable, hands-on Branch Manager to take full responsibility for its Farnborough operation. This is a newly created role, reflecting continued business growth.
This role isn't for someone learning the ropes — proven commercial vehicle rental experience is essential. You'll be expected to step in, take control of the branch, and drive both performance and service standards from day one. That said, if you're an experienced Assistant Branch Manager ready to take the next step, we'd also be keen to hear from you.
The role:
- You'll oversee the full day-to-day running of the branch, managing a fleet of c.300 commercial vehicles and 50 cars, supporting both private rental customers and B2B key accounts.
- You'll ensure smooth operations, strong customer relationships, and delivery against revenue targets.
- Alongside managing the team, you'll take ownership of fleet availability, compliance, and overall branch performance.
Key responsibilities:
- Lead and manage all branch operations, including rentals, returns, and customer service.
- Manage, motivate and develop branch staff.
- Drive sales and revenue through proactive customer engagement and account development.
- Oversee fleet management, maintenance, and vehicle availability.
- Manage relationships with both private customers and B2B key accounts.
- Handle customer enquiries and resolve issues efficiently and professionally.
- Ensure compliance with company policies and legal requirements.
- Monitor performance and produce reports to support continuous improvement.
What we're looking for:
- Solid experience within commercial vehicle rental (non-negotiable).
- Strong leadership and team management capability.
- Confident communicator with a practical, solutions-led approach.
- Highly organised with strong attention to detail.
- Commercially aware with the ability to drive performance.
- Full, clean UK driving licence.
- Aged 25+ (insurance compliance requirement).
- C1 licence advantageous but not essential.
Working hours (important):
- Monday to Friday: 7:30am – 5:30pm.
- Every other Saturday: 7:30am – 10:00am and 3:30pm – 5:30pm.
What's on offer:
- Competitive salary (negotiable depending on experience).
- Company pension.
- Company events.
- Genuine opportunity to grow within a successful, expanding business.
If you have the relevant industry experience and want to run your own branch with real accountability, apply via LinkedIn or get in touch directly - sueb@wenbee.co.uk
Branch Manager in Farnborough employer: Wendy B Ltd
Contact Detail:
Wendy B Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Farnborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the vehicle rental industry and let them know you're on the hunt for a Branch Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their fleet management strategies and customer service approach. This will help you showcase your knowledge and how you can drive performance from day one.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and improved operations in previous roles. This is your chance to shine and show that you can take control of the branch effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Branch Manager in Farnborough
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your solid experience in commercial vehicle rental. We want to see how you've taken charge in previous roles and driven performance, so don’t hold back on those achievements!
Tailor Your Application: Take a moment to tailor your application to the Branch Manager role. Use the job description as a guide and sprinkle in relevant keywords that match our needs. This shows us you’re serious about the position!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate a well-structured application that’s easy to read. Avoid fluff and get straight to what makes you the perfect fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wendy B Ltd
✨Know Your Numbers
Before the interview, brush up on key performance metrics relevant to vehicle rental. Be ready to discuss how you've driven sales and improved service standards in your previous roles. This shows you understand the commercial side of the business.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've motivated a team or resolved conflicts. This will demonstrate your capability to manage and develop staff effectively.
✨Understand Fleet Management
Familiarise yourself with fleet management principles and compliance requirements. Be prepared to discuss how you would ensure vehicle availability and maintenance, as this is crucial for the role.
✨Engage with Customer Scenarios
Think of specific customer service scenarios you've handled in the past. Be ready to explain how you resolved issues and maintained strong relationships, especially with B2B clients. This will show your practical, solutions-led approach.