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- Tasks: Maintain and repair lift systems while providing top-notch customer service.
- Company: WeMaintain, a tech-driven company transforming lift operations.
- Benefits: Autonomy with support, career growth, and a culture of trust.
- Why this job: Join a team that values grit and innovation in a dynamic environment.
- Qualifications: NVQ Level 3 in Lift Maintenance or equivalent experience required.
- Other info: Diversity and personal growth are celebrated; all backgrounds encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
Our Mission: We don't only maintain lifts and escalators — we transform how they're operated. At WeMaintain, we build tech that empowers the people who keep cities running, making building maintenance smarter, faster, and more human.
Why Join Us?
- You don't have to choose between autonomy and stability.
- Big companies offer structure but little ownership or recognition.
- Small companies offer freedom but not always clear direction or long-term support.
- At WeMaintain, you get both:
- Autonomy backed by real support and modern tools
- A culture of trust, transparency, and respect
- Career growth and opportunities for internal mobility
- A team that values grit, perseverance, and the drive to make a real impact
Our values come to life every day:
- Care — Respect and support for clients and colleagues
- Grit — Persistence and high standards to get things done right
- Uniqueness — Encouragement to share ideas and challenge the status quo
Who Are We Looking For?
WeMaintain is looking for a skilled and dedicated Lift Service Engineer to join our team.
What Will Your Future Role Be?
- Perform maintenance and repairs of lift systems
- Diagnose technical issues and execute solutions effectively and efficiently
- Provide excellent customer service by communicating with clients about their needs and the services performed
- Collaborate with our technology team to enhance our software and hardware solutions based on field insights
- Maintain accurate records of work performed and ensure compliance with safety standards and regulations
You Are the Right Person for Us If:
- You have an NVQ Level 3 in Lift Maintenance, or equivalent experience
- You have proven experience in lift maintenance and repair
- You are familiar with the latest technological advancements in the industry
- You have excellent problem-solving skills and attention to detail
- You are a strong communicator and able to work independently as well as part of a team
- You are committed to providing exceptional service and take pride in your work
Bonus Points:
- Experience with smart building technologies
How to Apply?
We carefully read every application. Tell us who you are, what draws you to this role, and what you'd like to build with us. What we value most is drive, curiosity, and potential — not a perfect resume. To apply, just click the "Apply" button below and answer a few short questions. It's quick and helps us get to know you better.
At WeMaintain, we celebrate diversity, encourage personal growth, and are committed to inclusivity. Whatever your background, journey, or identity — we warmly encourage you to apply.
Recruitment Process:
- Phone interview with Operations team - 60 minutes
- Interview with Field Manager / Senior Manager - 60 minutes
Lift Service Engineer Operations · London employer: WeMaintain | Certified B Corp
Contact Detail:
WeMaintain | Certified B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Service Engineer Operations · London
✨Tip Number 1
Get to know the company before your interview. Research WeMaintain's mission and values, and think about how your skills align with their goals. This will help you show genuine interest and make a strong impression.
✨Tip Number 2
Practice your communication skills! As a Lift Service Engineer, you'll need to explain technical issues clearly to clients. Try role-playing with a friend or family member to get comfortable discussing your experience and problem-solving approach.
✨Tip Number 3
Be ready to share specific examples of your past work. Think of situations where you demonstrated grit and problem-solving skills. This will help you stand out and show that you can handle the challenges at WeMaintain.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Lift Service Engineer Operations · London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to know who you are beyond your qualifications. Share your passion for lift maintenance and what excites you about this role.
Show Your Skills: Make sure to highlight your NVQ Level 3 in Lift Maintenance or any equivalent experience. Talk about specific projects or challenges you've tackled in the past that showcase your problem-solving skills and attention to detail.
Connect with Our Mission: Take a moment to reflect on our mission at WeMaintain. Explain how your values align with ours and how you can contribute to transforming lift operations. This shows us that you’re not just looking for a job, but a place where you can make an impact.
Keep It Concise: While we love a good story, keep your application clear and to the point. Answer the questions thoughtfully but don’t ramble. We appreciate brevity and clarity, so make every word count!
How to prepare for a job interview at WeMaintain | Certified B Corp
✨Know Your Tech
Familiarise yourself with the latest advancements in lift technology. We recommend researching smart building technologies and how they integrate with lift systems. This will show your passion for the industry and your commitment to staying updated.
✨Showcase Your Problem-Solving Skills
Prepare examples of past technical issues you've diagnosed and resolved. We suggest using the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you demonstrate your analytical skills effectively.
✨Communicate Clearly
Since excellent customer service is key, practice explaining complex technical concepts in simple terms. We advise role-playing with a friend or family member to refine your communication style and ensure you can engage clients confidently.
✨Emphasise Team Collaboration
Be ready to discuss how you've worked with teams in the past, especially in enhancing services or solutions. We suggest highlighting any experiences where you collaborated with tech teams to improve processes, as this aligns with their values of teamwork and innovation.
