Planned Works Delivery Manager(RP0030)Starting salary £52,369pa with progression to £55,734pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)37 hours per week (hybrid working)Permanent contractLead retrofit and decarbonisation projects that improve residents' homes.
About the role:
As Planned Works Delivery Manager within our Property Maintenance team, you will bring a strong focus on retrofit and decarbonisation to the delivery of the Council's housing capital, planned and major works programmes across our social housing stock.
You’ll apply your experience of managing retrofit and decarbonisation projects to oversee multiple workstreams at different stages, ensuring delivery is safe, on time, within budget and to the highest quality standards. Working closely with contractors, consultants and colleagues across the Council, you’ll coordinate delivery, manage contracts and drive performance, keeping residents' needs at the heart of investment decisions.
You’ll also lead and support a dedicated team, sharing your project delivery expertise and developing a culture of continuous improvement, innovation and excellent customer service.
From reviewing retrofit and decarbonisation project progress and resolving delivery challenges with contractors on site, to supporting your team and helping shape future asset investment strategies, you’ll connect day-to-day project delivery with our longer-term ambitions for residents' homes.
The role is hybrid, with at least two days each week spent on site or in the office, and more frequent attendance during your induction. The post is politically restricted.
About you:
We’re looking for a project delivery professional with hands-on experience of housing retrofit and decarbonisation, strong leadership skills and a genuine commitment to improving the experience of residents.
- Demonstrable experience managing retrofit and decarbonisation projects in existing homes, with an understanding of delivery in a social housing setting.
- Experience managing complex project budgets, contracts and multiple workstreams, including coordinating contractors and consultants.
- Strong knowledge of construction legislation, building regulations and statutory compliance relevant to retrofit, decarbonisation and planned works.
- Excellent project and programme management skills, including planning delivery, managing risks and dependencies, and monitoring progress, quality and outcomes.
- Experience leading, motivating and developing teams to deliver housing improvement projects.
- The ability to build positive relationships with contractors, residents, colleagues and senior stakeholders, and communicate clearly about works in residents' homes.
- A proactive approach to resolving project delivery challenges and improving services.
- A relevant professional qualification, or equivalent experience, is essential.
- The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for this role.
- The post holder with have a full UK driving licence and have access to a car.
About us:
This is an exciting time to join us. We're making significant long-term investment in our homes through planned maintenance, regeneration and decarbonisation programmes that will improve the quality, safety and sustainability of our housing stock for years to come.
In return, you'll enjoy:
- A varied leadership role with real influence.
- The opportunity to shape retrofit, decarbonisation and wider housing investment programmes.
- Flexible working.
- A supportive and collaborative working environment.
- Local Government Pension Scheme - to work out how much it is worth click on the pension calculator
- A comprehensive employee benefits package - see My Rewards - Careers - The chance to make a lasting difference to local communities.
For an informal chat, please contact Paul Horsley, Head of Investment Programme Delivery - p.horsely@welhat.gov.uk
Closing date for applications is 29 November 2026
Remote assessments will be held on 3 December 2026
Face to face interviews will be held on 8 December 2026
Please note we do not provide sponsorship for employment in the UK.
We recommend downloading the role profile as this will not be available online once the vacancy closes.
Welwyn Hatfield Borough Council is undergoing Local Government Reorganisation (LGR). LGR is one of the biggest changes in local government we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.
Planned Works Delivery Manager (RP0030) in Welwyn Garden City employer: Welwyn Hatfield
Welwyn Hatfield Borough Council is an excellent employer, offering a supportive work culture that values collaboration and community engagement. With flexible hybrid working arrangements and opportunities for professional growth, employees can thrive while making a meaningful impact in local governance. The council prioritises employee well-being and development, ensuring a rewarding experience for those dedicated to serving the community.
