At a Glance
- Tasks: Lead a dynamic licensing team and manage service delivery in regulatory services.
- Company: Join Welwyn Hatfield Council, committed to community and high-quality service.
- Benefits: Enjoy flexible working, competitive salary, generous leave, and a vibrant workplace.
- Other info: Opportunity for career progression and a supportive work environment.
- Why this job: Shape standards in a high-impact role while making a difference in your community.
- Qualifications: Proven experience in service delivery and excellent time management skills required.
The predicted salary is between 50696 - 53953 £ per year.
Starting salary £50,696 pro rata with progression to £53,953 pro rata through annual increments subject to satisfactory service (inclusive of outer fringe allowance).
25 hours per week (hybrid working). Permanent contract.
We’re looking for a proactive and enthusiastic senior professional to guide the service functions within regulatory services. This is an exciting new opportunity to manage up to three professional officers, perfect for those experienced officers looking at stepping into management. The Team covers a specialist area of Licensing.
Key responsibilities:
- The Team Leader will support the Regulatory Services Manager in the delivery of their area of specialism and is responsible for providing technical support to the team.
- The post holder will also undertake proactive and reactive work, responding to a range of service requests.
- The post holder will have managerial responsibility for professional and technical staff, and the delivery of the work programme to ensure that all service objectives, targets and service levels are understood, monitored and performed by all members of the team.
- The post holder will work in collaboration with other services, and the senior management team to ensure services are aligned to the achievement of the Council’s aims and objectives.
What We’re Looking For:
We’re seeking an enthusiastic and capable professional with proven experience in service delivery. A track record of seeing complex cases through to conclusion and seeking service improvements. You’ll bring excellent technical knowledge, a passion for your service area with excellent time management skills and an innovative approach. This is a high-impact role at the heart of a prominent public-facing service, offering the opportunity to shape standards across the borough. You will have a full UK driving licence and access to a vehicle. The post is politically restricted.
About us:
Community is at the Heart of what we do. Welwyn Hatfield includes the two towns of Welwyn Garden City and Hatfield. The Council is ambitious about providing high quality services to residents in a modern, efficient and effective way. We know that in order to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued. We can offer you a unique and attractive working environment in the heart of Welwyn Garden City, flexible working arrangements, access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance.
You can also see our full list of employee benefits on our careers site here My Rewards – Careers. Our CORE values — Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for.
For an informal conversation about the role, please contact Emma Walker, Assistant Director Public Realm.
Please note we do not provide sponsorship for employment in the UK. We recommend downloading the role profile as this will be unavailable once the vacancy closes.
Closing date for applications is 12 April 2026. Remote assessment will be held on 16 April 2026. Face to face interviews will be held on 23 April or 30 April 2026.
Licensing Team Leader (P00222) in Welwyn Garden City employer: Welwyn Hatfield
Welwyn Hatfield Museum Service is an exceptional employer, offering a unique opportunity to work in a historic setting while engaging with the community. With a focus on collaboration and excellence, employees benefit from a supportive work culture that encourages learning traditional skills and sharing knowledge with visitors. The role of Casual Miller & Technical Assistant not only provides flexible hours but also allows for personal growth through hands-on experience in heritage crafts and public engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Team Leader (P00222) in Welwyn Garden City
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Welwyn Hatfield, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Welwyn Hatfield and can help you get your foot in the door for these full-time public sector roles.
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We think you need these skills to ace Licensing Team Leader (P00222) in Welwyn Garden City
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Welwyn Hatfield and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Welwyn Hatfield
✨Get to Know Public Sector Values
Before your interview with Welwyn Hatfield, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Welwyn Hatfield.
