Housing Needs Navigator (Hybrid) in Welwyn Garden City
Housing Needs Navigator (Hybrid)

Housing Needs Navigator (Hybrid) in Welwyn Garden City

Welwyn Garden City Full-Time 28426 - 28426 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support residents with housing needs and manage customer records in a hybrid role.
  • Company: Welwyn Hatfield Borough Council, dedicated to community support and development.
  • Benefits: Starting salary of £28,426, 25 days leave, and employee benefits.
  • Other info: Opportunity for career progression and a dynamic work culture.
  • Why this job: Make a difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Strong IT skills, excellent communication, and GCSE Math and English.

The predicted salary is between 28426 - 28426 £ per year.

Welwyn Hatfield Borough Council is seeking a Housing Needs Administrator to provide essential support in the Housing Options service. This hybrid role involves responding to resident enquiries, maintaining customer records, and ensuring compliance with housing legislation.

Ideal candidates will have strong IT skills, excellent communication abilities, and a good education background, including GCSE Math and English.

The position offers a starting salary of £28,426 with progressions and employee benefits including 25 days of leave annually.

Housing Needs Navigator (Hybrid) in Welwyn Garden City employer: Welwyn Hatfield

Welwyn Hatfield Borough Council is an excellent employer, offering a supportive work culture that values employee development and community impact. With a competitive starting salary of £28,426, generous annual leave of 25 days, and opportunities for career progression, this hybrid role as a Housing Needs Navigator allows you to make a meaningful difference in residents' lives while enjoying a balanced work-life environment.
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Contact Detail:

Welwyn Hatfield Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Needs Navigator (Hybrid) in Welwyn Garden City

✨Tip Number 1

Get to know the company! Research Welwyn Hatfield Borough Council and their Housing Options service. Understanding their values and mission will help you tailor your approach during interviews.

✨Tip Number 2

Practice your communication skills! Since this role involves responding to resident enquiries, try role-playing common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly.

✨Tip Number 3

Show off your IT skills! Be ready to discuss any relevant software or systems you've used in the past. If you can demonstrate your tech-savviness, it’ll give you an edge over other candidates.

✨Tip Number 4

Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're genuinely interested in the position and want to be part of our team.

We think you need these skills to ace Housing Needs Navigator (Hybrid) in Welwyn Garden City

IT Skills
Communication Skills
Customer Service
Record Keeping
Knowledge of Housing Legislation
Problem-Solving Skills
Attention to Detail
GCSE Math
GCSE English

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Housing Needs Navigator role. We want to see how your background aligns with the responsibilities mentioned in the job description.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about housing needs and how you can contribute to our team. Keep it concise but impactful, showing us your personality.

Show Off Your IT Skills: Since strong IT skills are essential for this role, don’t forget to mention any relevant software or systems you’re familiar with. We love candidates who can hit the ground running with tech!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at Welwyn Hatfield

✨Know Your Housing Legislation

Familiarise yourself with the key housing legislation relevant to the role. This will not only show your commitment but also help you answer questions confidently about compliance and regulations during the interview.

✨Showcase Your IT Skills

Prepare to discuss your IT proficiency, especially any software or systems you've used in previous roles. Bring examples of how you've effectively used technology to manage customer records or streamline processes.

✨Practice Your Communication Skills

Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your responses and ensure you convey your ideas effectively.

✨Highlight Your Educational Background

Be ready to discuss how your education, particularly your GCSEs in Math and English, has prepared you for this position. Share specific instances where your academic skills have helped you solve problems or communicate effectively in a work setting.

Housing Needs Navigator (Hybrid) in Welwyn Garden City
Welwyn Hatfield
Location: Welwyn Garden City

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