Welwyn Hatfield Borough Council in Welwyn Garden City is seeking a friendly Customer Service Advisor (Career Grade) to be the first point of contact for customers across phone, email and live chat. This permanent, office-based role offers a clear path for progression within the Career Grade scheme.
You will log housing repairs, parking and planning queries in our CRM and housing systems, provide accurate information, support a wide range of queries and help residents with a courteous,
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Customer Service Advisor - Multichannel Support in Welwyn Garden City employer: Welwyn Hatfield
Welwyn Hatfield Borough Council is an excellent employer, offering a supportive work culture that values collaboration and community engagement. With flexible hybrid working arrangements and opportunities for professional growth, employees can thrive while making a meaningful impact in local governance. The council prioritises employee well-being and development, ensuring a rewarding experience for those dedicated to serving the community.
