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- Tasks: Manage planning applications and enforcement investigations in a dynamic team.
- Company: Welwyn Hatfield Borough Council, striving to be the best planning authority in Hertfordshire.
- Benefits: Competitive salary, flexible working, generous leave, and access to electric pool cars.
- Other info: Join a supportive environment with excellent career progression opportunities.
- Why this job: Make a real impact on urban and rural projects while developing your career.
- Qualifications: Strong communication skills, IT proficiency, and a full UK driving licence required.
The predicted salary is between 28426 - 37464 £ per year.
Salary £28,426pa with progression to £37,464pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance). Career Grade Scheme with appointment level dependent on experience. 37 hours per week (hybrid working). Permanent contract.
Welwyn Hatfield Borough Council are committed to becoming the best planning authority in Hertfordshire. As part of this vision, we currently have an exciting opportunity for a Career Grade Assistant Planning Enforcement Officer to Planning Enforcement Officer.
In this role, you’ll enjoy the challenge of working in a small but busy team, with opportunities to work on both rural and urban projects. You will have primary responsibility for managing your own case load of applications and enforcement investigations, which will include:
- Dealing with complaints arising under planning legislation and the Estate Management Scheme
- Carrying out site inspections
- Dealing with requests, complaints and enquiries received
- Compiling and updating comprehensive enforcement records
- Attending appeals and court as and when required
To be successful in this role, you will need excellent communication skills and be able to work in an ordered and logical way. Along with front line customer service experience, you will need excellent IT skills, keep accurate data records, and be flexible to support the service. You will have a full UK driving licence and access to a car. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
Our CORE values guide everything we do – Collaborative, Open, Responsible, Excellent. We offer the Local Government Pension Scheme, which is a defined benefits scheme, an attractive working environment in the heart of Welwyn Garden City, flexible working, free parking, access to electric pool cars, and a minimum of 25 days annual leave each year.
For an informal discussion about the role, please contact Megan Taylor at m.taylor@welhat.gov.uk. Please note that we do not provide sponsorship for employment in the UK.
Closing date for applications is 17 May 2026. Remote assessments will be held on 22 May 2026. Face to face interviews will be held on 3 June 2026.
Career Grade Assistant Planning Enforcement Officer to Planning Enforcement Officer (P00994) in Welwyn Garden City employer: Welwyn Hatfield
Contact Detail:
Welwyn Hatfield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Career Grade Assistant Planning Enforcement Officer to Planning Enforcement Officer (P00994) in Welwyn Garden City
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Welwyn Hatfield Borough Council and their planning projects. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent communication, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Tip Number 3
Show off your IT skills! Be ready to discuss how you've used technology in previous roles. Bring examples of how you've kept accurate records or managed data effectively, as this is crucial for the position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Career Grade Assistant Planning Enforcement Officer to Planning Enforcement Officer (P00994) in Welwyn Garden City
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Planning Enforcement Officer. We want to see how you can contribute to our vision of being the best planning authority in Hertfordshire!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t forget to showcase your front-line customer service experience. We love seeing examples of how you've effectively communicated with the public or resolved complaints.
Be Organised and Logical: This role requires managing your own case load, so demonstrate your ability to work in an ordered and logical way. Share any relevant experiences that show how you keep accurate records and manage multiple tasks efficiently.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Welwyn Hatfield
✨Know Your Planning Legislation
Familiarise yourself with the key planning legislation and enforcement processes relevant to the role. This will not only help you answer technical questions but also demonstrate your commitment to understanding the field.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated with the public or resolved complaints in previous roles. Be ready to discuss how you would handle difficult conversations.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage your workload and keep accurate records. Consider sharing specific tools or methods you use to stay organised, especially when handling multiple cases simultaneously.
✨Embrace the CORE Values
Research Welwyn Hatfield Borough Council's CORE values: Collaborative, Open, Responsible, Excellent. Think of examples from your past experiences that align with these values, and be ready to discuss how you embody them in your work.