At a Glance
- Tasks: Provide top-notch administrative support to the Regulatory Services Team and engage with the community.
- Company: Join a dynamic local government team in Welwyn Garden City.
- Benefits: Enjoy a competitive salary, flexible working, and generous annual leave.
- Other info: Hybrid working model with excellent career progression opportunities.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Strong communication and ICT skills; regulatory experience is a plus.
The predicted salary is between 28426 - 30324 £ per year.
We have an exciting opportunity for an enthusiastic support officer to provide high quality, reliable and competent administrative and technical support to the Regulatory Services Team. The team covers a wide range of services including Food, Health and Safety, Environmental Protection, Enviro-crime, Licensing, Private Sector Housing and allied support services.
You will be the first point of contact for members of the public, local businesses, partner agencies and emergency services. You will need to be pro-active, motivated and able to work under pressure. You will have strong communication skills, both verbally and in writing and be confident in resolving enquiries from members of the public and the local business community. Excellent ICT skills are essential. Having experience of working in a regulatory environment is desirable.
You will have excellent time management skills and be able to meet deadlines. You will be able to maintain accurate data records and assist with the collation and completion of statistical returns, reports and general data analysis. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
The role is hybrid working with the expectation of attending the office a minimum of two days a week, dependent on service needs.
If you think this role is for you, why not apply! We offer the Local Government Pension Scheme, which is a defined benefits scheme, an attractive working environment in the heart of Welwyn Garden City, flexible working, free parking, access to electric pool cars, and a minimum of 25 days annual leave each year.
Our CORE values — Collaborative, Open, Responsible, Excellent — guide everything we do.
Please note we do not provide sponsorship for employment in the UK. We recommend downloading the role profile as this will be unavailable online once the vacancy closes. We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early application is therefore encouraged.
Closing date for applications is 31 May 2026. Remote assessment will be held on 4 June 2026. Face to face interviews to be held on 16/19 June 2026.
Regulatory Support Officer employer: Welwyn Hatfield
As a Regulatory Support Officer, you will join a dynamic team dedicated to ensuring the safety and well-being of our community in the vibrant setting of Welwyn Garden City. We pride ourselves on fostering a supportive work culture that values collaboration and excellence, offering flexible working arrangements, generous annual leave, and a comprehensive benefits package including the Local Government Pension Scheme. With opportunities for professional growth and development, this role is perfect for those looking to make a meaningful impact while enjoying a balanced work-life environment.
StudySmarter Expert Advice🤫
We think this is how you could land Regulatory Support Officer
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on their CORE values—Collaborative, Open, Responsible, Excellent. This will help you align your answers with what they care about and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in communication and time management can shine in the role of Regulatory Support Officer.
✨Tip Number 3
Be ready to showcase your ICT skills! Since this role requires excellent tech abilities, think of examples where you've used technology to solve problems or improve processes. Bring those stories to the table during your chat!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, early applications are encouraged, so don’t wait until the last minute—get your name in there!
We think you need these skills to ace Regulatory Support Officer
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our Regulatory Services Team and making a difference.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for strong communication skills and ICT proficiency, so don’t forget to showcase those!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Remember, you’ll be communicating with the public, so show us you can do it well!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can consider you for this exciting opportunity.
How to prepare for a job interview at Welwyn Hatfield
✨Know Your Regulatory Stuff
Make sure you brush up on the key areas of regulatory services mentioned in the job description. Familiarise yourself with topics like Food Safety, Environmental Protection, and Licensing. This will show that you're not just interested in the role but also understand the core responsibilities.
✨Show Off Your Communication Skills
Since you'll be the first point of contact for various stakeholders, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your verbal communication. Remember, being able to resolve enquiries effectively is crucial!
✨Demonstrate Your ICT Proficiency
Highlight your ICT skills during the interview. Be prepared to discuss any relevant software or tools you've used in previous roles. If you have experience with data analysis or record-keeping systems, make sure to mention that as well!
✨Time Management is Key
Prepare examples of how you've successfully managed your time in past roles. Think about situations where you met tight deadlines or handled multiple tasks simultaneously. This will help illustrate your ability to thrive under pressure, which is essential for this position.
