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For Companies At a Glance
- Tasks: Manage income recovery and assist tenants facing financial difficulties.
- Company: Local council dedicated to community support and quality service.
- Benefits: Starting salary of £38,350, hybrid working, and career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in income management and strong customer service skills.
- Other info: Join a supportive team focused on community welfare.
The predicted salary is between 23010 - 38450 £ per year.
A local council in the UK is seeking an Income Officer to manage a comprehensive income recovery service. This role includes taking legal action for recovering outstanding rent, assisting tenants in financial difficulty, and ensuring the council's quality standards.
Candidates should possess experience in income management, a strong understanding of housing legislation, and excellent customer service skills.
Starting salary is £38,350, with progression possible, and the role offers hybrid working arrangements.
Rent Recovery & Arrears Specialist (Hybrid) in Hatfield employer: Welwyn Hatfield
Contact Detail:
Welwyn Hatfield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Recovery & Arrears Specialist (Hybrid) in Hatfield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or local councils. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on housing legislation and income management practices. We recommend role-playing common interview questions with a friend to boost your confidence.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've helped tenants or resolved issues in the past. This will demonstrate your fit for the Income Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for passionate individuals to join our team.
We think you need these skills to ace Rent Recovery & Arrears Specialist (Hybrid) in Hatfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in income management and knowledge of housing legislation. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping tenants and how your customer service skills can make a difference. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In this role, you’ll be assisting tenants in financial difficulty, so it’s important to demonstrate your problem-solving abilities. Share examples from your past experiences where you’ve successfully navigated challenging situations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Welwyn Hatfield
✨Know Your Legislation
Make sure you brush up on housing legislation relevant to income recovery. Being able to discuss specific laws and how they apply to the role will show that you’re not just familiar with the basics, but that you’re ready to tackle the complexities of the job.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully assisted tenants in financial difficulty in the past. Highlighting your ability to empathise and provide solutions will demonstrate your commitment to excellent customer service, which is crucial for this role.
✨Be Ready for Legal Scenarios
Expect questions about legal actions you might take for recovering outstanding rent. Think through some scenarios and be prepared to explain your approach, showing that you can balance assertiveness with compassion for tenants.
✨Discuss Your Income Management Experience
Come equipped with specific examples from your previous roles where you managed income recovery processes. Discuss any challenges you faced and how you overcame them, as this will illustrate your problem-solving skills and experience in the field.
