At a Glance
- Tasks: Provide top-notch support to the Regulatory Services Team and engage with the community.
- Company: Join a dynamic local government team focused on public service.
- Benefits: Enjoy flexible working, generous leave, and a solid pension scheme.
- Other info: Hybrid working model with opportunities for career progression.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong ICT skills and excellent communication abilities are essential.
The predicted salary is between 28426 - 30324 € per year.
Starting salary £28,426 pa with progression to £30,324 pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance). 37 hours per week (hybrid working). 1 x permanent role. 1 x maternity cover up to 12 months.
Role Overview
We have an exciting opportunity for an enthusiastic support officer to provide high quality, reliable and competent administrative and technical support to the Regulatory Services Team. The team covers a range of services including Food, Health and Safety, Environmental Protection, Enviro-crime, Licensing, Private Sector Housing and allied support services.
Responsibilities
- Act as the first point of contact for members of the public, local businesses, partner agencies and emergency services.
- Provide proactive, motivated support and work under pressure.
- Communicate effectively verbally and in writing, resolving enquiries from the public and business community.
- Maintain accurate data records and assist with the collation and completion of statistical returns, reports and general data analysis.
- Work in a hybrid environment, attending the office a minimum of two days a week depending on service needs.
- Use excellent ICT skills to support administrative and technical tasks.
Qualifications
- Excellent ICT skills.
- Experience working in a regulatory environment is desirable.
- Excellent time management skills with the ability to meet deadlines.
- Strong communication skills both verbally and in writing.
- Ability to converse at ease with members of the public and provide advice in accurate spoken English.
Benefits
- Local Government Pension Scheme (defined benefits).
- Flexible working.
- Free parking.
- Access to electric pool cars.
- Minimum of 25 days annual leave each year.
Application Details
Closing date for applications: 31 May 2026. Remote assessment will be held on 4 June 2026. Face‑to‑face interviews to be held on 16‑19 June 2026. We do not provide sponsorship for employment in the UK.
Regulatory Support Officer in Welwyn Garden City employer: Welwyn Hatfield Borough Council
Join our dedicated team as a Regulatory Support Officer, where you will enjoy a supportive work culture that values your contributions and encourages professional growth. With a competitive salary, flexible working arrangements, and generous annual leave, we prioritise employee well-being while providing opportunities to make a meaningful impact in the community. Our commitment to excellence in public service ensures that you will be part of a dynamic environment that fosters collaboration and innovation.
Contact Detail:
Welwyn Hatfield Borough Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Regulatory Support Officer in Welwyn Garden City
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role. Plus, it gives you a chance to ask insightful questions!
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with the public and businesses, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show off your ICT skills during the interview. Bring examples of how you've used technology to solve problems or improve processes in previous roles. This will demonstrate your capability and readiness for the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regulatory Support Officer in Welwyn Garden City
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Regulatory Support Officer. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since strong communication is key for this role, ensure your written application is clear and concise. Use proper grammar and structure to demonstrate your ability to communicate effectively, just like you would in the job.
Highlight Relevant Experience:If you've worked in a regulatory environment before, make sure to mention it! We love seeing relevant experience that shows you understand the challenges and responsibilities of the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Welwyn Hatfield Borough Council
✨Know Your Regulatory Stuff
Make sure you brush up on the key regulations and policies relevant to the role. Familiarise yourself with the services covered by the Regulatory Services Team, like Food Safety and Environmental Protection. This will show your enthusiasm and understanding of the job.
✨Show Off Your Communication Skills
Since you'll be the first point of contact for the public and businesses, practice clear and concise communication. Prepare examples of how you've effectively resolved enquiries in the past, as this will demonstrate your ability to handle similar situations in the role.
✨Demonstrate Your ICT Proficiency
Highlight your excellent ICT skills during the interview. Be ready to discuss specific software or tools you've used in previous roles, especially those related to data management and analysis. This will reassure them that you can handle the technical aspects of the job.
✨Time Management is Key
Prepare to discuss how you manage your time and meet deadlines. Share examples of how you've successfully juggled multiple tasks in a high-pressure environment. This will show that you're capable of thriving in the fast-paced setting of the Regulatory Services Team.
