Licensing Team Leader in Welwyn Garden City

Starting salary £50,696 pa with progression to £53,953 pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance). 37 hours per week (hybrid working). Permanent contract.

We are looking for a proactive and enthusiastic senior professional to guide the Licensing Service function within regulatory services. This is an exciting opportunity to provide leadership for the service and oversee a team of professional officers.

About the role

The Licensing Team Leader will support the Regulatory Services Manager in the delivery of licensing functions and will be responsible for providing technical support to the team. The Team Leader will be responsible for the implementation of the Licensing Act 2003, Gambling Act 2025, Vehicle Licensing, Motor Salvage, Street Trading and other licensing functions including regulation and enforcement. The post holder will also undertake proactive and reactive work, responding to a range of service requests. The post holder will support the strategic development and delivery of the Licensing Service.

You will have managerial responsibility for professional and technical staff, and the delivery of the work programme to ensure that all service objectives, targets and service levels are understood, monitored and delivered. The post holder will work in collaboration with other services and senior management to ensure that services are joined up appropriately and are aligned to the achievement of the Council’s aims and objectives.

About you

We are seeking a professional with proven experience within Licensing. A track record of seeing complex cases through to conclusion and seeking service improvements. You’ll bring excellent technical knowledge, a passion for your service area with excellent time management skills and an innovative approach. This is a high-impact role at the heart of a prominent public-facing service, offering the opportunity to shape standards across the borough. You will have a full UK driving licence and access to a vehicle. This role will require some work to be undertaken outside of normal working hours. This post is politically restricted.

About us

Community is at the Heart of what we do. Welwyn Hatfield includes the two towns of Welwyn Garden City and Hatfield. The Council is ambitious about providing high quality services to residents in a modern, efficient and effective way. We know that in order to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued. You will work in an attractive working environment in the heart of Welwyn Garden City. We offer flexible working, free parking, access to electric pool cars, and a minimum of 25 days annual leave each year.

You can see our full list of employee benefits on our careers site. We offer the Local Government Pension Scheme, which is a defined benefits scheme. Curious about how much a pension with Welwyn Hatfield Borough Council could be worth? Take a look at this public sector pension calculator to find out.

Our CORE values — Collaborative, Open, Responsible, Excellent — guide everything we do.

For an informal conversation about the role, please contact Emma Walker Assistant Director Public Realm at e.walker@welhat.gov.uk.

Please note we do not provide sponsorship for employment in the UK. We recommend downloading the role profile as this will not be available online once the vacancy closes.

Closing date for applications is 12 July 2026. Remote assessment will be held on 16 July 2026. Face to face interviews will be held on 21 July 2026.