At a Glance
- Tasks: Support HR & OD with admin tasks, training coordination, and data management.
- Company: Join Welwyn Hatfield Borough Council's dynamic HR team.
- Benefits: Competitive salary, flexible working, generous leave, and pension scheme.
- Other info: Enjoy a vibrant office atmosphere in Welwyn Garden City.
- Why this job: Make a difference in HR while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and effective communication are essential.
The predicted salary is between 30756 - 34011 £ per year.
Starting salary £30,756pa with progression to £34,011pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance).
37 hours per week (hybrid working). Fixed term contract until 31 March 2028.
Are you interested in joining a HR&OD team to provide administrative support for Learning & Development and HR? If so, we’d love to hear from you.
Welwyn Hatfield Borough Council are looking to appoint a Human Resources and Organisational Development Support Officer to join our HR Team. The successful candidate will provide administrative support to the Human Resources and Organisational Development team, with a particular focus on Learning & Development. This will include:
- Responding to routine enquiries through the shared inboxes
- Drafting correspondence
- Producing data
- Liaising with managers, employees and external trainers
- Maintaining employee data on multiple systems
- Producing purchase orders and processing invoices
- Managing year end
- Administration of the Learning Management System
- Booking and scheduling training courses
- Co-ordinating and facilitating the quarterly Corporate Induction for new starters
In this role you must have an eye for detail, be highly organised, and be an effective communicator both written and verbally. You must be adept at switching priorities and have excellent time management skills. You will at times deal with confidential matters, so discretion is very important.
Training on the systems we use will be provided so if you think you have the right transferable skills and qualities, we look forward to hearing from you. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, generous annual leave, discount to the council owned leisure facilities and much more. To see our full list of employee benefits visit My Rewards – Career.
We offer the Local Government Pension Scheme, which is a defined benefits scheme.
CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do!
Please note we do not offer sponsorship for employment in the UK. We recommend that you download the role profile as this will be unavailable once the advert closes. We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early application is therefore encouraged.
Closing date for applications is 19 July 2026. Remote assessments will be held on 23 July 2026. Face to face interviews will be held on 30 July 2026.
Contact Details:
Welwyn Hatfield Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HR & OD Support Officer in Welwyn Garden City
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Welwyn Hatfield Borough Council!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Welwyn Hatfield Borough Council.
We think you need these skills to ace HR & OD Support Officer in Welwyn Garden City
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Welwyn Hatfield Borough Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Welwyn Hatfield Borough Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Welwyn Hatfield Borough Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Welwyn Hatfield Borough Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Welwyn Hatfield Borough Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Welwyn Hatfield Borough Council.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Welwyn Hatfield Borough Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Welwyn Hatfield Borough Council and how you would contribute to adapting HR strategies.
