Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support day-to-day operations at modern business centres and provide excellent customer service.
- Company: Join a dynamic team in innovative business centres supporting start-ups and growth.
- Benefits: Starting salary of £28,426 with progression, generous leave, and local government perks.
- Why this job: Be the first point of contact and make a real difference in a vibrant environment.
- Qualifications: Strong organisational skills, customer-facing experience, and excellent IT proficiency required.
- Other info: Flexible working across two sites with great career development opportunities.
The predicted salary is between 28426 - 30324 £ per year.
Starting salary £28,426 per annum with progression to £30,324 per annum through annual increments subject to satisfactory service (inclusive of outer fringe allowance). 37 hours per week (Monday to Friday), Permanent contract.
About the Role
HatTech and WelTech Business Centres are modern facilities supporting start‑up and growing businesses within the Borough, offering private offices, meeting rooms, virtual office services, co‑working space, and networking opportunities. We are recruiting two Team Administrators to support the day‑to‑day operation of both business centres. These are customer‑facing roles requiring strong organisation, sound judgement, and the ability to prioritise effectively in a busy front‑of‑house environment. You will help to ensure a professional and welcoming service for clients, visitors and contractors.
Key Responsibilities
- Act as the first point of contact for clients, visitors, contractors, and council colleagues.
- Provide front‑of‑house reception services and manage the business centre phoneline.
- Support centre management with administrative and operational tasks across both sites.
- Raise purchase orders and goods receipts and collate data for monthly invoicing.
- Manage meeting room bookings, room set‑up, refreshments, and stock levels.
- Order and manage stock for stationery, cleaning, and shared kitchen areas.
- Maintain the security access database and issue or deactivate access cards.
- Support marketing activity, enquiries from prospective licensees, and networking events.
- Manage post and deliveries, maintain low‑level cleaning standards.
- Act as a keyholder to unlock and secure the building.
- Provide emergency first aid when on site.
About You
- Confident working in a customer‑facing, front‑of‑house environment.
- Communicates clearly and professionally with a wide range of people.
- Strong administrative and organisational skills.
- Can prioritise effectively, remain calm under pressure, and use good judgement.
- Excellent IT skills, including Microsoft Office, and experience using booking or financial systems.
- Flexible and willing to work across both sites on a rota basis.
- Ability to converse with ease with members of the public and provide advice in accurate spoken English.
- Full UK driving licence and access to a vehicle.
The role is office based. We can offer you a unique working environment across two sites in Welwyn Garden City and Hatfield. You will receive local government benefits including a pension scheme, generous annual leave allowance, national pay award agreements, leisure discounts including the council leisure facility and discount at the local GLL sports facilities. Our CORE values — Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for.
Please note we do not offer sponsorship for employment in the UK. We advise you to download the role profile as this will not be accessible once the job advert is closed. We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early application is therefore encouraged. Closing date for applications is 15 March 2026. Remote assessments will be held on 18 March 2026. Face‑to‑face interviews will be held on 20 March 2026.
Team Administrator (Business Centres) employer: Welwyn Hatfield Borough Council
Contact Detail:
Welwyn Hatfield Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator (Business Centres)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, especially since they emphasise being Collaborative, Open, Responsible, and Excellent.
✨Tip Number 2
Practice your front-of-house skills! Since this role is customer-facing, think about scenarios where you might need to handle inquiries or manage bookings. Role-play with a friend to boost your confidence and communication skills.
✨Tip Number 3
Show off your organisational prowess! Prepare examples of how you've effectively prioritised tasks in busy environments. This will demonstrate your ability to stay calm under pressure, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to the success of the HatTech and WelTech Business Centres.
We think you need these skills to ace Team Administrator (Business Centres)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Team Administrator role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your organisational prowess and customer service experience!
Show Off Your IT Skills: Since this role requires excellent IT skills, especially with Microsoft Office and booking systems, make sure to mention any specific software you’re familiar with. We love seeing candidates who can hit the ground running with tech!
Be Professional and Personable: As a front-of-house role, it’s crucial to convey your ability to communicate clearly and professionally. Use a friendly tone in your application to reflect how you’d interact with clients and visitors at our business centres.
Apply Early!: We encourage you to apply through our website as soon as possible. The sooner you get your application in, the better your chances are, especially since we might close the vacancy early if we receive a lot of great applications!
How to prepare for a job interview at Welwyn Hatfield Borough Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Team Administrator. Familiarise yourself with the key tasks like managing meeting room bookings and providing front-of-house services. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be prepared to discuss your experience in similar environments. Think of specific examples where you've successfully handled client interactions or resolved issues. Highlighting your ability to communicate clearly and professionally will set you apart.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities, so come ready to talk about how you prioritise tasks and manage your time effectively. You might want to share a story about a busy day where you juggled multiple responsibilities while maintaining a calm and professional demeanour.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the business centres and their operations. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Ask about team dynamics or upcoming projects to get a better sense of the environment you'll be working in.
