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- Tasks: Support the Property Maintenance and Climate Change Team with data management and customer service.
- Company: Join a vibrant team in Welwyn Garden City focused on excellent service delivery.
- Benefits: Enjoy flexible working, generous leave, and discounts with local leisure providers.
- Why this job: Be part of a transformative journey while developing your administrative skills.
- Qualifications: Experience in administration, data analysis, and strong MS Office skills required.
- Other info: Hybrid working model with opportunities for career progression.
The predicted salary is between 28426 - 30324 £ per year.
Fixed term contract until November 2027
Starting salary £28,426pa with progression to £30,324pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance)
37 hours per week (hybrid working)
At the heart of every team is a highly motivated and skilled administrator providing high quality support to the wider service. We are looking for Team Administrators to join our expanding Property Maintenance and Climate Change Team to help deliver the very best service to our customers.
In this role you must have an eye for detail, have excellent customer service skills and be a confident and effective communicator. You will take responsibility for providing support within the team, collating, compiling and entering data from a range of sources, raising jobs on our housing system and transferring files from our contractor portal. You will be adept at switching priorities and delivering work to defined deadlines.
It goes without saying that you must be a competent administrator with experience of analysing and entering data. To be successful you will need an excellent working knowledge of MS Office applications and have exceptional time management skills.
We are on a journey of transforming the way we deliver our services to our customers. If you think you have the right skills and qualities, we’d like to hear from you. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, electric pool cars, generous annual leave, and a discount with our leisure provider in the borough.
Our full list of employee benefits can be found here: My Rewards – Careers
Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do.
We do not offer sponsorship for employment in the UK.
Closing date for applications is 1 February 2026. Remote assessment will be held on 5 February 2026. Face to face interviews will be held on 11 February 2026.
Team Administrator employer: Welwyn Hatfield Borough Council
Contact Detail:
Welwyn Hatfield Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Property Maintenance and Climate Change Team. A friendly chat can give us insider info on what they value in a candidate.
✨Tip Number 2
Prepare for the remote assessment! Brush up on your MS Office skills and practice data entry tasks. We want to show them that we can handle the admin side with ease and precision.
✨Tip Number 3
Show off those customer service skills! Think of examples where we've gone above and beyond for customers. This will help us stand out during interviews when they ask about our experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we embody their CORE values.
We think you need these skills to ace Team Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the Team Administrator role. We want to see how your background aligns with our needs, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role requires excellent communication, be sure to demonstrate your ability to convey information clearly in your written application. Use straightforward language and keep it professional yet friendly – we love a good chat!
Highlight Your Attention to Detail: As a Team Administrator, having an eye for detail is crucial. In your application, mention specific examples where your attention to detail made a difference. This will help us see how you can contribute to our team's success.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Welwyn Hatfield Borough Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Team Administrator role. Familiarise yourself with the key responsibilities like data entry, customer service, and using MS Office applications. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since effective communication is crucial for this role, prepare to demonstrate your skills during the interview. Think of examples where you've successfully communicated with customers or team members. Practising clear and concise responses will also help you convey your points effectively.
✨Be Ready to Discuss Time Management
With the need to switch priorities and meet deadlines, be prepared to discuss how you manage your time. Share specific strategies or tools you use to stay organised and ensure tasks are completed on time. This will highlight your ability to thrive in a fast-paced environment.
✨Embrace the CORE Values
Familiarise yourself with the company's CORE values—Collaborative, Open, Responsible, Excellent. Think of examples from your past experiences that align with these values. Showing that you resonate with their culture can set you apart from other candidates.
