Sheltered Housing / Independent Living Officer (P01814), The Campus, Welwyn Garden City, Hertfordshire
Sheltered Housing / Independent Living Officer (P01814), The Campus, Welwyn Garden City, Hertfordshire

Sheltered Housing / Independent Living Officer (P01814), The Campus, Welwyn Garden City, Hertfordshire

Welwyn Garden City Full-Time 27544 - 29383 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support elderly residents in independent living by managing housing schemes and creating personalized support plans.
  • Company: Join a dedicated team in Welwyn Hatfield focused on empowering older individuals to live independently.
  • Benefits: Enjoy flexible annual leave, a pension scheme, and access to employee assistance programs.
  • Why this job: Make a real difference in people's lives while enjoying a supportive work culture and career growth opportunities.
  • Qualifications: Must have a caring attitude, good communication skills, and a full driving license.
  • Other info: Applications close on January 5, 2025; interviews on January 14, 2025.

The predicted salary is between 27544 - 29383 £ per year.

Sheltered Housing / Independent Living Officer (RP0064)

37 hours per week

Fixed Term to 30.06.2025

Starting salary £27,544pa with potential progression to £29,383pa on achieving designated skills and experience

In Welwyn Hatfield we have a number of sheltered housing schemes enabling our residents to be independent in their own homes. We are looking for Officers to join our team to manage these schemes and provide our residents with the help and support they individually need.

If you are passionate about enabling older people to stay independent, resident focused and have good problem-solving skills then we want to hear from you.

Working on one of our sheltered housing schemes, your duties will include visiting tenants, accessing help, producing support plans to enabling them to achieve their goals. You will also liaise with support services, facilitate social activities and ensure that access to services is exactly as it should be.

This is a varied and customer facing role, so you will need a ‘can do’ attitude and be confident to work independently.

We’d love to hear from you if you have:

A sensitive, supportive and caring approach to the needs of elderly and or vulnerable people.

Experience of carrying out assessments and identifying and managing needs/risks.

The ability to work on your own initiative and make decisions

Good interpersonal and communication skills

About you:

You will put residents at the heart of everything you do.

You will care about what you do and the impact you have.

You will treat everyone with fairness, dignity, kindness, and respect.

You are able to converse at ease with members of the public and provide advice

You will need a full driving licence and access to a car. This post is subject to an enhanced DBS check.

Experience and knowledge of sheltered housing or from a care environment would be an advantage

Closing date for applications is 5 January 2025.

Assessments will be held on 9 January 2025.

Interviews will be held on 14 January 2025.

About the Company In return, we can offer you:

  • Central locations in the Borough with excellent public transport links and local amenities
  • Automatic enrolment into the Local Government Pension Scheme (Career Average Pension Scheme)
  • The opportunity to buy and sell annual leave to increase work-life balance flexibility
  • Annual leave ranging from 25 to 33 days per year plus Bank Holidays (dependent on grade and length of service)
  • Access to the Council’s Flexi Time Scheme (post dependent) to achieve a healthy work life balance
  • A structured induction program from day 1 to support your success in your role
  • 24 hour a day access to the Employee Assistance Scheme
  • Cycle to Work Scheme

Please See Attached Documents on customer career site

Sheltered Housing / Independent Living Officer (P01814), The Campus, Welwyn Garden City, Hertfordshire employer: Welwyn Hatfield Borough Council

At our organization, we pride ourselves on being an excellent employer, particularly for the role of Sheltered Housing / Independent Living Officer in Welwyn Garden City. We offer a supportive work culture that prioritizes the well-being of our employees and residents alike, with flexible annual leave options and access to the Local Government Pension Scheme. Our commitment to employee growth is evident through structured induction programs and opportunities for professional development, making this a rewarding place to build a meaningful career while making a positive impact in the community.
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Contact Detail:

Welwyn Hatfield Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sheltered Housing / Independent Living Officer (P01814), The Campus, Welwyn Garden City, Hertfordshire

✨Tip Number 1

Familiarize yourself with the specific needs and challenges faced by elderly and vulnerable individuals. Understanding their unique situations will help you demonstrate your sensitivity and supportive approach during the interview.

✨Tip Number 2

Highlight any relevant experience you have in assessments or care environments. Be prepared to discuss specific examples of how you've identified and managed needs or risks in previous roles.

✨Tip Number 3

Showcase your problem-solving skills by preparing scenarios where you successfully resolved issues for residents. This will illustrate your ability to work independently and make decisions effectively.

✨Tip Number 4

Emphasize your communication skills by practicing how you would engage with residents and support services. Being able to converse easily and provide advice is crucial for this role, so be ready to demonstrate this in your interactions.

We think you need these skills to ace Sheltered Housing / Independent Living Officer (P01814), The Campus, Welwyn Garden City, Hertfordshire

Empathy and Compassion
Assessment Skills
Risk Management
Interpersonal Skills
Communication Skills
Problem-Solving Skills
Ability to Work Independently
Decision-Making Skills
Organizational Skills
Knowledge of Sheltered Housing
Experience in Care Environment
Customer Service Orientation
Flexibility and Adaptability
Full Driving Licence

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Sheltered Housing / Independent Living Officer position. Understand the key responsibilities and required skills, such as problem-solving and interpersonal communication.

Tailor Your CV: Customize your CV to highlight relevant experience in sheltered housing or care environments. Emphasize your ability to work independently, manage assessments, and support vulnerable individuals.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping older people stay independent. Use specific examples from your past experiences that demonstrate your caring approach and problem-solving skills.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.

How to prepare for a job interview at Welwyn Hatfield Borough Council

✨Show Your Passion for Independence

Make sure to express your genuine passion for helping older people maintain their independence. Share specific examples from your past experiences where you successfully supported individuals in achieving their goals.

✨Demonstrate Problem-Solving Skills

Prepare to discuss situations where you identified and managed needs or risks effectively. Highlight your ability to think on your feet and provide solutions that prioritize the well-being of residents.

✨Emphasize Interpersonal Skills

Since this role is customer-facing, be ready to showcase your strong communication skills. Practice how you would approach conversations with residents and other stakeholders, ensuring you convey empathy and respect.

✨Be Ready to Discuss Assessments

Familiarize yourself with the process of carrying out assessments. Be prepared to explain how you would identify the needs of residents and create support plans tailored to their individual circumstances.

Sheltered Housing / Independent Living Officer (P01814), The Campus, Welwyn Garden City, Hertfordshire
Welwyn Hatfield Borough Council
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  • Sheltered Housing / Independent Living Officer (P01814), The Campus, Welwyn Garden City, Hertfordshire

    Welwyn Garden City
    Full-Time
    27544 - 29383 £ / year (est.)

    Application deadline: 2027-01-20

  • W

    Welwyn Hatfield Borough Council

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