Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and shape the new Regulatory Services Department to improve community services.
- Company: Join a forward-thinking council dedicated to high-quality local services.
- Benefits: Enjoy flexible working, generous leave, and a supportive work environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Proven experience in service improvement and strong leadership abilities required.
- Other info: Exciting career growth opportunities in a vibrant community-focused setting.
The predicted salary is between 60175 - 69590 £ per year.
Starting salary £60,175 pa with progression to £69,590 pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance). 37 hours per week (hybrid working).
We’re looking for a proactive and experienced Manager to take on the newly formed Regulatory Services Department. This exciting role gives you the opportunity to help design and shape the service for the future. The department covers a range of services including Food, Health and Safety, Environmental Protection, Enviro‑crime, Licensing, Private Sector Housing and allied support services.
Key Responsibilities
- Provide and promote strong, effective leadership and management, demonstrating and promoting the Council’s values and behaviours to motivate staff to deliver high quality services to customers.
- Plan, lead, develop and monitor robust performance standards in accordance with the Council’s priorities as set out in the Corporate Plan, seeking to continuously improve services.
- Work effectively and collaboratively with stakeholders and external partners to deliver aligned projects and priorities.
Qualifications & Requirements
- Confident and capable professional with proven experience in service improvement and a track record of delivering tangible service improvements.
- Strong leadership, strategic thinking and a passion for improving the local area.
- Valid driving licence and access to a car.
- This post is politically restricted.
Benefits
- Unique and attractive working environment in the heart of Welwyn Garden City.
- Flexible working arrangements.
- Access to electric pool cars.
- Local Government benefits including pension scheme and generous annual leave allowance.
- Full list of employee benefits available on our careers site.
Community is at the heart of what we do. Welwyn Hatfield includes the two towns of Welwyn Garden City and Hatfield. The Council is ambitious about providing high quality services to residents in a modern, efficient and effective way.
For an informal conversation about the role, please contact Emma Walker, Assistant Director Public Realm, at e.walker@welhat.gov.uk.
Closing date: 11 January 2026. Remote assessment will be held on: 15 January 2026. Face to face interviews will be held on: 20 January 2026.
Regulatory Services Manager (RP0087) employer: Welwyn Hatfield Borough Council
Contact Detail:
Welwyn Hatfield Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regulatory Services Manager (RP0087)
✨Tip Number 1
Network like a pro! Reach out to people in the regulatory services field, especially those connected to Welwyn Hatfield. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by researching the Council’s values and recent projects. Show us how your experience aligns with their goals, especially in service improvement and leadership. We love seeing candidates who are genuinely interested!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your past achievements in regulatory services and how they can benefit the new department. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the community.
We think you need these skills to ace Regulatory Services Manager (RP0087)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the key responsibilities of the Regulatory Services Manager role. We want to see how you can bring your unique skills to help shape our new department!
Showcase Your Leadership Skills: Since this role is all about strong leadership, don’t hold back on sharing examples of how you've successfully led teams or projects in the past. We love to see proactive and capable professionals who can motivate others!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to convey your ideas and experiences. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our careers site! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Welwyn Hatfield Borough Council
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Regulatory Services Manager role. Brush up on topics like service improvement, leadership strategies, and local government operations. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team or improved services. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your capability to motivate staff and deliver high-quality services.
✨Engage with Stakeholders
Think about how you would work with external partners and stakeholders. Be ready to discuss your approach to collaboration and how you’ve successfully aligned projects in the past. This shows you understand the importance of teamwork in delivering effective services.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the future direction of the Regulatory Services Department or how they measure success in service delivery. This not only shows your interest but also gives you a chance to assess if the role is right for you.