At a Glance
- Tasks: Deliver regulatory services and uphold licensing objectives for public safety and community support.
- Company: Welwyn Hatfield Council, committed to high-quality services and community well-being.
- Benefits: Starting salary of £38,350pa, hybrid working, generous leave, and pension scheme.
- Other info: Flexible working arrangements and access to electric pool cars.
- Why this job: Make a real impact on public safety and community standards in a vibrant environment.
- Qualifications: Experience in service delivery and a genuine interest in public protection.
The predicted salary is between 38350 - 41254 £ per year.
Starting salary £38,350pa with progression to £41,254pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance).
Permanent contract, 37 hours per week (hybrid working).
We’re looking for a proactive and enthusiastic professional to deliver the service functions within regulatory services. The Team covers a specialist area of Environmental Health. This role specialises in the regulatory fields of Licensing, including The Licensing Act 2003, Gambling Act 2005, taxis, animal licensing and a range of other miscellaneous licenses.
Key responsibilities:- To uphold the licensing objectives, including public safety, prevention of crime and disorder, protection of children from harm and public nuisance.
- Work with a range of businesses, legal representatives, responsible authorities, members and residents with your duties to carry out consultations, determine and issue licences in accordance with the Councils’ scheme of delegation and attend hearings where necessary.
- Provide specialist technical advice, and where necessary make decisions, respond to customers, officers, members and other service requests and enquiries.
- Support the operational development and delivery of the Regulatory services department.
- Work alone and as part of a team delivering statutory and other services with set targets and service standards, to make a positive contribution towards improving the health and environment of the Borough by means of advice, education, and provide support for enforcement action.
- Carry out enforcement which is required to fulfil the Councils’ statutory licensing and other duties, in accordance with the law, local policy and current national and other relevant guidance and having regard to the Councils’ strategic priorities.
- Willingness to attend court, committees, or tribunals to give evidence.
What We’re Looking For
We’re seeking an enthusiastic and knowledgeable Officer with experience in service delivery. A genuine interest in public protection and supporting the business community. This is a high-impact role at the heart of a prominent public-facing service, offering the opportunity to shape standards across the borough.
You will have a UK driving licence and access to a car.
About us
Community is at the Heart of what we do. Welwyn Hatfield includes the two towns of Welwyn Garden City and Hatfield. The Council is ambitious about providing high quality services to residents in a modern, efficient and effective way.
We know that to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued.
We can offer you a unique and attractive working environment in the heart of Welwyn Garden City, flexible working arrangements, access to electric pool cars, as well as the Local Government benefits including pension scheme and generous annual leave allowance.
Our CORE values — Collaborative, Open, Responsible, Excellent — underpin how we work and what we stand for.
For an informal conversation about the role, please contact Emma Walker Assistant Director Public Realm.
Please note we do not provide sponsorship for employment in the UK.
Closing date for applications is 12 April 2026. Remote assessment will be held on 16 April 2026. Face to face interviews will be held on 23 April 2026.
Licensing Technical Officer employer: Welwyn Hatfield Borough Council
As a Licensing Technical Officer with Welwyn Hatfield Council, you will join a vibrant and supportive work culture that prioritises community well-being and employee satisfaction. With competitive salaries, flexible hybrid working arrangements, and a commitment to professional development, this role offers a unique opportunity to make a meaningful impact in public safety and environmental health while enjoying generous benefits and a collaborative environment in the heart of Welwyn Garden City.
Contact Details:
Welwyn Hatfield Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Technical Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their mission, especially around public safety and community support. Show them you're not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences related to licensing and regulatory services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our community-focused team.
We think you need these skills to ace Licensing Technical Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Licensing Technical Officer. We want to see your enthusiasm for public protection and service delivery shine through!
Showcase Relevant Experience:When detailing your work history, focus on any experience you have in regulatory services or licensing. We love seeing examples of how you've upheld licensing objectives or worked with businesses and communities.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, as this will help us quickly understand why you're a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our careers site! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Welwyn Hatfield Borough Council
✨Know Your Licensing Legislation
Familiarise yourself with key legislation like The Licensing Act 2003 and the Gambling Act 2005. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Your Public Protection Passion
Prepare examples that showcase your genuine interest in public protection and how you've supported businesses in the past. This will help you connect with the interviewers and highlight your enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves working with various stakeholders, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with different parties in previous roles.
✨Prepare for Scenario-Based Questions
Think about potential scenarios you might face in this role, such as handling a licensing dispute or enforcing regulations. Prepare your responses to demonstrate your problem-solving skills and decision-making process.
