At a Glance
- Tasks: Lead the Licensing Service and oversee a team of professionals in regulatory services.
- Company: Welwyn Hatfield Borough Council, committed to community and high-quality service.
- Benefits: Starting salary £50,696 pa, flexible working, 25 days leave, and a strong pension scheme.
- Other info: Work in a vibrant environment with opportunities for professional growth.
- Why this job: Shape standards in a high-impact role that directly benefits the community.
- Qualifications: Proven experience in Licensing and excellent time management skills required.
The predicted salary is between 30000 - 40000 £ per year.
Starting salary £50,696 pa with progression to £53,953 pa through annual increments subject to satisfactory service (inclusive of outer fringe allowance).
37 hours per week (hybrid working). Permanent contract.
We are looking for a proactive and enthusiastic senior professional to guide the Licensing Service function within regulatory services. This is an exciting opportunity to provide leadership for the service and oversee a team of professional officers.
About the role
The Licensing Team Leader will support the Regulatory Services Manager in the delivery of licensing functions and will be responsible for providing technical support to the team. The Team Leader will be responsible for the implementation of the Licensing Act 2003, Gambling Act 2025, Vehicle Licensing, Motor Salvage, Street Trading and other licensing functions including regulation and enforcement. The post holder will also undertake proactive and reactive work, responding to a range of service requests.
The post holder will support the strategic development and delivery of the Licensing Service. You will have managerial responsibility for professional and technical staff, and the delivery of the work programme to ensure that all service objectives, targets and service levels are understood, monitored and delivered.
The post holder will work in collaboration with other services and senior management to ensure that services are joined up appropriately and are aligned to the achievement of the Council’s aims and objectives.
About you
We are seeking a professional with proven experience within Licensing. A track record of seeing complex cases through to conclusion and seeking service improvements. You’ll bring excellent technical knowledge, a passion for your service area with excellent time management skills and an innovative approach. This is a high-impact role at the heart of a prominent public-facing service, offering the opportunity to shape standards across the borough. You will have a full UK driving licence and access to a vehicle. This role will require some work to be undertaken outside of normal working hours. This post is politically restricted.
About us
Community is at the Heart of what we do. Welwyn Hatfield includes the two towns of Welwyn Garden City and Hatfield. The Council is ambitious about providing high quality services to residents in a modern, efficient and effective way. We know that in order to provide the best for our residents and visitors, we need to do the same for our people. We have set out to make our workplaces vibrant and happy places to be, places where our people feel safe, content and valued.
You will work in an attractive working environment in the heart of Welwyn Garden City. We offer flexible working, free parking, access to electric pool cars, and a minimum of 25 days annual leave each year. You can see our full list of employee benefits on our careers site.
We offer the Local Government Pension Scheme, which is a defined benefits scheme. Curious about how much a pension with Welwyn Hatfield Borough Council could be worth? Take a look at this public sector pension calculator to find out.
Our CORE values — Collaborative, Open, Responsible, Excellent — guide everything we do.
For an informal conversation about the role, please contact Emma Walker, Assistant Director Public Realm.
Please note we do not provide sponsorship for employment in the UK.
We recommend downloading the role profile as this will not be available online once the vacancy closes.
Closing date for applications is 12 July 2026. Remote assessment will be held on 16 July 2026. Face to face interviews will be held on 21 July 2026.
Licensing Team Leader employer: Welwyn Hatfield Borough Council
Welwyn Hatfield Borough Council is an exceptional employer dedicated to fostering a vibrant and supportive work environment in the heart of Welwyn Garden City. With a strong commitment to employee well-being, we offer flexible working arrangements, generous annual leave, and access to valuable benefits such as the Local Government Pension Scheme. Our CORE values—Collaborative, Open, Responsible, Excellent—drive our mission to provide high-quality services to our community while ensuring our staff feel valued and empowered to grow professionally.
Contact Details:
Welwyn Hatfield Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Team Leader
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Welwyn Hatfield Borough Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Welwyn Hatfield Borough Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Licensing Team Leader
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Welwyn Hatfield Borough Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Welwyn Hatfield Borough Council
✨Get to Know Public Sector Values
Before your interview with Welwyn Hatfield Borough Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Welwyn Hatfield Borough Council.
