Hybrid Planning Support Officer – Applications & Care

Hybrid Planning Support Officer – Applications & Care

Full-Time 28426 - 30324 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support planning applications and provide excellent customer service.
  • Company: Welwyn Hatfield Borough Council, committed to community development.
  • Benefits: Competitive salary, flexible working, generous leave, and a pension scheme.
  • Other info: Enjoy a hybrid work model with great work-life balance.
  • Why this job: Join a supportive team and make a difference in your community.
  • Qualifications: Strong communication skills and attention to detail.

The predicted salary is between 28426 - 30324 £ per year.

Welwyn Hatfield Borough Council is looking for a Planning Support Officer for a permanent role. The position offers a salary starting at £28,426 per annum, progressing to £30,324 PA, with a hybrid working arrangement of at least two days in the office weekly.

The role involves:

  • Providing customer support
  • Maintaining records
  • Assessing applications

Benefits include:

  • Local Government Pension Scheme
  • Flexible working
  • A minimum of 25 days annual leave

Hybrid Planning Support Officer – Applications & Care employer: Welwyn Hatfield Borough Council

Welwyn Hatfield Borough Council is an excellent employer, offering a supportive work culture that values employee well-being and professional growth. With a competitive salary, generous annual leave, and the flexibility of hybrid working, employees can enjoy a balanced work-life while contributing to meaningful community projects. The council also provides access to the Local Government Pension Scheme, ensuring long-term financial security for its staff.

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Contact Details:

Welwyn Hatfield Borough Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid Planning Support Officer – Applications & Care

Tip Number 1

Network like a pro! Reach out to current or former employees at Welwyn Hatfield Borough Council on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.

Tip Number 2

Prepare for the interview by practising common questions related to planning support. We should think about how our skills in customer support and record maintenance can shine through.

Tip Number 3

Show off our enthusiasm for hybrid working! Make sure to mention how we can balance office time with remote work effectively, as it’s a key part of the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.

We think you need these skills to ace Hybrid Planning Support Officer – Applications & Care

Customer Support
Record Maintenance
Application Assessment
Attention to Detail
Communication Skills
Organisational Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Planning Support Officer. We want to see how you can contribute to our team, so don’t hold back!

Showcase Your Customer Support Skills:Since this role involves providing customer support, it’s essential to demonstrate your experience in this area. Share specific examples of how you've successfully assisted customers or clients in the past.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant to the role!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!

How to prepare for a job interview at Welwyn Hatfield Borough Council

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Planning Support Officer. Familiarise yourself with the key tasks like customer support and record maintenance, so you can confidently discuss how your skills align with these requirements.

Showcase Your Customer Service Skills

Since the role involves providing customer support, be ready to share specific examples from your past experiences where you successfully handled customer queries or resolved issues. This will demonstrate your ability to excel in this aspect of the job.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities, especially related to assessing applications. Think of scenarios where you had to make decisions based on information provided, and be prepared to explain your thought process.

Highlight Your Adaptability

With a hybrid working arrangement, it's important to show that you can thrive in both office and remote settings. Share examples of how you've successfully adapted to different work environments and maintained productivity, as this will resonate well with the council's flexible approach.