Estates Services & Customer Care Coordinator — Hybrid
Estates Services & Customer Care Coordinator — Hybrid

Estates Services & Customer Care Coordinator — Hybrid

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage admin tasks, assist with contracts, and deliver top-notch customer service.
  • Company: Local government authority committed to community support.
  • Benefits: Competitive salary, local government pension scheme, and flexible hybrid work.
  • Why this job: Join a team making a difference in your community while developing valuable skills.
  • Qualifications: Strong communication, IT skills, and a full UK driving licence required.
  • Other info: Collaborative environment with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

A local government authority in the UK seeks a Housing Estates Services Support Officer to manage administration tasks, assist with contract management, and provide excellent customer service. This hybrid role includes supporting the neighbourhood team, requiring strong communication and IT skills. A full UK driving licence is essential, along with the ability to work collaboratively. The position offers a competitive starting salary and employee benefits including a local government pension scheme.

Estates Services & Customer Care Coordinator — Hybrid employer: Welwyn Hatfield Borough Council

As a local government authority, we pride ourselves on fostering a supportive and inclusive work culture that values collaboration and community engagement. Our employees benefit from a competitive salary, a comprehensive local government pension scheme, and ample opportunities for professional development, making this an ideal environment for those seeking meaningful and rewarding employment in public service.
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Contact Detail:

Welwyn Hatfield Borough Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Estates Services & Customer Care Coordinator — Hybrid

Tip Number 1

Network like a pro! Reach out to people in the local government sector or those already working in estates services. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for interviews by researching the local authority's values and recent projects. This shows you're genuinely interested and helps you tailor your answers to what they care about.

Tip Number 3

Practice your communication skills! Since this role requires strong communication, consider doing mock interviews with friends or family to boost your confidence and get feedback.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that hybrid role in estates services and customer care.

We think you need these skills to ace Estates Services & Customer Care Coordinator — Hybrid

Administration Skills
Contract Management
Customer Service
Communication Skills
IT Skills
Team Collaboration
Full UK Driving Licence
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Estates Services & Customer Care Coordinator role. We love seeing enthusiasm and a personal touch.

Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Let’s get started on this journey together!

How to prepare for a job interview at Welwyn Hatfield Borough Council

Know Your Stuff

Make sure you understand the role of an Estates Services & Customer Care Coordinator inside out. Familiarise yourself with the local government authority's mission, values, and any recent projects or initiatives they’ve undertaken. This will help you demonstrate your genuine interest in the position.

Show Off Your Communication Skills

Since strong communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you resolved customer issues or collaborated with a team. Practising these scenarios can help you articulate your experience clearly during the interview.

Get Tech-Savvy

Brush up on your IT skills before the interview. Be ready to discuss any software or tools you’ve used in past roles that relate to administration or contract management. If you know specific systems the local authority uses, mention them to show you’re prepared and knowledgeable.

Be Ready to Drive the Conversation

Since a full UK driving licence is essential, be prepared to discuss your driving experience and how it relates to the role. You might also want to think about how you can support the neighbourhood team effectively while working hybrid. Show that you’re proactive and ready to take on the responsibilities of the job.

Estates Services & Customer Care Coordinator — Hybrid
Welwyn Hatfield Borough Council

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