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For Companies At a Glance
- Tasks: Prepare the venue and provide top-notch service to our customers.
- Company: Join a vibrant team at Campus West in Welwyn Garden City.
- Benefits: Earn £13.64 per hour with access to the Local Government Pension Scheme.
- Other info: Flexible hours, including evenings and weekends, with opportunities for growth.
- Why this job: Perfect for those who love a busy environment and enjoy interacting with people.
- Qualifications: Great customer service skills and experience with electronic point of sale systems preferred.
The predicted salary is between 13 - 14 £ per hour.
Based at Campus West, £13.64 per hour, casual hours as and when required (to include evenings, weekends, and bank holidays).
Main Responsibilities
- Your duties will include preparing the building to a high standard to greet our customers.
- Presenting a welcoming, courteous, helpful and efficient service to all members of the public, you will always anticipate the comfort and safety needs of our customers.
The Ideal Candidate
- Excellent customer service skills and enjoys working in a busy environment.
- Experience of using an electronic point of sale system (sale register), and food handling experience is desirable.
- The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
We offer the Local Government Pension Scheme, which is a defined benefits scheme, and an attractive working environment in the heart of Welwyn Garden City.
Please note that we do not provide sponsorship for employment in the UK.
Closing date for applications is 14 May 2026. In person assessment and interview will be held on 19 May 2026.
Casual Front of House Assistant employer: Welwyn Hatfield Borough Council
Contact Detail:
Welwyn Hatfield Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Front of House Assistant
✨Tip Number 1
Get to know the venue! Familiarise yourself with Campus West and its offerings. This way, when you chat with customers, you can provide them with insider tips and make their experience even better.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with handling different situations. The more prepared you are, the more confident you'll feel during the in-person assessment.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent Campus West.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our site. It’s the best way to ensure we get all your details and can consider you for the role.
We think you need these skills to ace Casual Front of House Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your excellent customer service skills in your application. We want to see how you can create a welcoming atmosphere for our customers, so share any relevant experiences that showcase your ability to engage with the public.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role of Casual Front of House Assistant. Mention specific duties from the job description and how your experience aligns with them – it’ll make you stand out!
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid fluff and get straight to the point about why you’re the perfect fit for the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company there. Don’t miss out!
How to prepare for a job interview at Welwyn Hatfield Borough Council
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of examples where you've gone above and beyond for a customer, as this role is all about providing a welcoming and efficient service.
✨Familiarise Yourself with the Venue
Take some time to learn about Campus West and its offerings. Knowing the layout and services can help you answer questions confidently and show your genuine interest in the position.
✨Practice Your Communication Skills
Since you'll be interacting with the public, practice speaking clearly and courteously. You might want to role-play common scenarios with a friend to get comfortable with conversing in a friendly manner.
✨Prepare for Practical Questions
Expect questions about handling difficult customers or busy situations. Think of specific instances from your past experiences that demonstrate your ability to stay calm and provide excellent service under pressure.