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- Tasks: Support administrative duties, manage social media, and organise networking events.
- Company: Join Welwyn Hatfield Borough Council, a hub for start-ups and small businesses.
- Benefits: Enjoy a competitive salary, flexible hours, and a vibrant work environment.
- Why this job: Be part of a dynamic team that supports local entrepreneurs and enhances community growth.
- Qualifications: Excellent admin skills, customer service experience, and social media management knowledge required.
- Other info: Part-time role with potential for progression; driving license needed.
The predicted salary is between 24000 - 27000 £ per year.
Business Centre Administrator/Social Media Coordinator
Join to apply for the Business Centre Administrator/Social Media Coordinator role at Welwyn Hatfield Borough Council
Business Centre Administrator/Social Media Coordinator
1 day ago Be among the first 25 applicants
Join to apply for the Business Centre Administrator/Social Media Coordinator role at Welwyn Hatfield Borough Council
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Welwyn Hatfield Borough Council provided pay range
This range is provided by Welwyn Hatfield Borough Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Business Centre Administrator/Social Media Coordinator
(RP0136)
14.5 hours per week (Thursday & Friday)
Starting salary £29,802 pro rata with potential progression to £32,956 pro rata on achieving designated skills and experience
The WelTech and HatTech Business Centres, are both superb facilities for start-up and small businesses. The Business Centres help meet the demand for office accommodation within the Borough. The Centres offer a range of cost-effective private offices, meeting rooms for hire and virtual business services. HatTech also offers a large Co-Working suite, offering flexibility in a professional environment whilst providing an opportunity to work alongside other business entrepreneurs as their business grows.
We are looking for an excellent, experienced administrator to support with a range of administrative duties across both sites. You will be responsible for marketing the services available, maintaining the website and social media accounts, arranging networking events, meeting potential licensees, setting up licenses, preparing the monthly invoices for chargeable services and providing a first-class customer service to occupants, visitors, and other staff. You will also be a key holder and hold responsibility for the security of the buildings when on site.
It is essential you have excellent administrative skills and ideally experience within a marketing activity to be successful in this role. You will need to have great customer service skills, be good at prioritising your work to meet deadlines but also flexible to meet the needs of business. It is essential you have a sound working knowledge of managing and maintaining social media channels. You must have Customer Service experience and confident in dealing with customer enquiries. You will need excellent MS Office skills and ideally have experience of raising and processing orders and invoices on a financial management system. An NVQ in Customer Service or Business Administration is desirable and a proven track record of Social Media channels is essential.
As a key holder, you must have a full driving license and access to a car.
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.
Closing date for applications is 27 July 2025
Remote assessment will be held on 1 August 2025
Interviews will be held on 7 August 2025
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Part-time
Job function
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Job function
Administrative
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Industries
Government Administration
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Business Centre Administrator/Social Media Coordinator employer: Welwyn Hatfield Borough Council
Contact Detail:
Welwyn Hatfield Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Centre Administrator/Social Media Coordinator
✨Tip Number 1
Familiarise yourself with the specific services offered at the WelTech and HatTech Business Centres. Understanding their unique offerings will help you tailor your conversations during networking events and interviews, showcasing your genuine interest in the role.
✨Tip Number 2
Engage with the social media accounts of Welwyn Hatfield Borough Council and the Business Centres. By interacting with their posts, you can gain insights into their current marketing strategies and demonstrate your enthusiasm for the position when discussing it in interviews.
✨Tip Number 3
Network with professionals in the local business community. Attend events or join online groups related to business administration and social media marketing. This can provide you with valuable connections and insights that may give you an edge in the application process.
✨Tip Number 4
Prepare to discuss your customer service experiences in detail. Think of specific examples where you successfully handled inquiries or resolved issues, as this will highlight your suitability for providing first-class customer service in the role.
We think you need these skills to ace Business Centre Administrator/Social Media Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative and social media experience. Use keywords from the job description, such as 'customer service', 'social media management', and 'administrative duties' to catch the employer's attention.
Craft a Compelling Cover Letter: In your cover letter, explain why you're a great fit for the role. Mention specific experiences that demonstrate your skills in administration and social media. Show enthusiasm for working with Welwyn Hatfield Borough Council and how you can contribute to their goals.
Showcase Your Social Media Skills: Since managing social media channels is essential for this role, include examples of your previous work. If you've successfully increased engagement or managed campaigns, mention these achievements to illustrate your expertise.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative position.
How to prepare for a job interview at Welwyn Hatfield Borough Council
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific tasks you've managed, such as invoicing or customer service, and how they relate to the role you're applying for.
✨Demonstrate Social Media Savvy
Since managing social media channels is crucial for this position, come equipped with examples of successful campaigns or posts you've created. Be ready to discuss your approach to engaging audiences online.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer inquiries and complaints. Think of examples from your past experiences where you provided excellent customer service and how you resolved any issues.
✨Understand the Business Centres
Research Welwyn Hatfield Borough Council's business centres and their services. Being knowledgeable about their offerings will show your genuine interest in the role and help you answer questions more effectively.
