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- Tasks: Lead a team of Paramedics and EMTs, ensuring top-notch patient care and operational excellence.
- Company: Join the Welsh Ambulance Service NHS Trust, dedicated to world-class patient care.
- Benefits: Diverse career opportunities, supportive environment, and commitment to inclusivity.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Degree level education or equivalent experience, with relevant driving qualifications.
- Other info: Be part of a remarkable team that values diversity and inclusivity.
The predicted salary is between 36000 - 60000 ÂŁ per year.
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY WELSH AMBULANCE SERVICE NHS TRUST.
Working collaboratively with their respective Senior Paramedic, the principle role of the Operations Manager is the 24/7 operational leadership of a defined area. Operating on both an Emergency Ambulance (EA) and a Rapid Response Vehicle (RRV), ensuring the safe service delivery from all ambulance clinicians. The Operations Manager will work to their respective scope of clinical practice. Operational management will be spent supporting the Locality Manager in ensuring the continuous provision of a safe and effective service.
In order to apply, applicants must hold a degree level qualification, or have equivalent experience, a minimum clinical grade of Level 4 Diploma for Associate Ambulance Practitioners/IHCD Ambulance Aid, Bronze and Silver IQT, ILM Level 4 in Leadership and Management, or working towards. Level 3 Certificate in Emergency Response Ambulance Driving and a full UK manual driving licence with C1 category. Applicants will have the passion and drive to support their team to deliver the highest levels of patient care and clinical safety. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job:
- Operations Managers will provide effective operational leadership and management support to their team of Paramedics and Emergency Medical Technicians, including maintaining their welfare, supporting personal development and reviewing performance and progress.
- Successful applicants will provide emergency response cover within their scope of clinical practice.
- Post holders will also be expected to perform Operational Commander duties that include large scale major incidents.
- The role requires excellent communication skills, flexibility in approach and a high degree of personal organisation to determine priorities and the ability to handle a range of issues.
- You will need to be an excellent problem solver, demonstrating flexibility and compassion in your approach to the changing priorities the Trust faces on a day-to-day basis.
- Applicants should be able to demonstrate that they are a positive role model, providing inspirational and highly visible leadership, which encompasses the Trust’s values and behaviours.
Working for our organisation:
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups. Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Detailed job description and main responsibilities:
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification:
Qualifications:
- A degree level of education, or equivalent demonstrable experience.
- Level 3 Certificate in Emergency Response Ambulance Driving (CERAD)/ IHCD Ambulance Emergency Driving.
- JESIP trained, or able to complete JESIP training which can be provided.
Licence:
- A full UK manual driving licence with C1 category.
Operations Manager EMS - INTERNAL - (Conwy and Denbighshire) in Rhyl employer: Welsh Ambulance Services
Contact Detail:
Welsh Ambulance Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager EMS - INTERNAL - (Conwy and Denbighshire) in Rhyl
✨Tip Number 1
Network like a pro! Reach out to your colleagues and connections within the Welsh Ambulance Service. A friendly chat can lead to insider info about the role and even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills and operational management knowledge. Think of real-life examples where you've demonstrated these qualities, as they'll be key in showcasing your fit for the Operations Manager role.
✨Tip Number 3
Show your passion for patient care! During interviews or networking, share stories that highlight your commitment to delivering high-quality service. This will resonate well with the Trust’s values and demonstrate that you're the right fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our remarkable team at the Welsh Ambulance Service.
We think you need these skills to ace Operations Manager EMS - INTERNAL - (Conwy and Denbighshire) in Rhyl
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for patient care and team support shine through. We want to see how you embody the values of the Trust and how you can inspire others in your role.
Tailor Your Experience: Make sure to highlight your relevant qualifications and experiences that align with the job description. We’re looking for specific examples that demonstrate your operational leadership and clinical expertise.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Operations Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with the Welsh Ambulance Service.
How to prepare for a job interview at Welsh Ambulance Services
✨Know Your Stuff
Make sure you’re well-versed in the job description and requirements. Brush up on your clinical knowledge and operational management skills, especially around emergency response and leadership. Being able to discuss specific scenarios where you've demonstrated these skills will really impress.
✨Showcase Your Leadership Style
As an Operations Manager, you'll need to inspire your team. Think about examples from your past where you've led a team effectively, supported their development, or handled challenging situations. Be ready to share how you embody the Trust’s values and how you can be a positive role model.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like managing a major incident or resolving conflicts within your team. Practise articulating your thought process and decision-making skills. This will show your problem-solving abilities and flexibility in high-pressure environments.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. During the interview, focus on being clear and concise in your responses. Don’t forget to demonstrate your ability to communicate with compassion and understanding, as this is crucial for patient care and team dynamics.