Welsh Ambulance Services is seeking an experienced Quality Auditor (Clinical Navigator) to join the Operations Quality Team. You will lead audits, investigations, and quality reviews to enhance patient safety and care quality across remote clinical decision-making within EMS coordination.
You will provide training and leadership to clinicians, identify learning from incidents, and collaborate with governance colleagues to drive improvements. Welsh language ability is desirable but not required.
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Quality Auditor & Clinical Navigator — Remote EMS Lead employer: Welsh Ambulance Services
Welsh Ambulance Services is an exceptional employer that prioritises a culture of customer service excellence and inclusion, making it a rewarding place to work. With a strong commitment to employee growth and development, staff are encouraged to enhance their skills while contributing to the vital People and Culture Strategy. Located in a supportive environment, employees benefit from a collaborative atmosphere that values both English and Welsh language skills, fostering a sense of community and belonging.
