The Welsh Ambulance Service NHS Trust is inviting applicants to join the Clinical Contact Centre Team as a 999 Call Handler. You will input details quickly and accurately onto a computer system, with listening and keyboard skills being essential.
The role can be pressured and requires good interpersonal skills and experience of working in small teams; you will liaise with the public and Health Care Professionals, and you must be able to work an alternating shift pattern including out of hours,
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Emergency 999 Call Handler – Welsh/English & Shifts employer: Welsh Ambulance Services
Welsh Ambulance Services is an exceptional employer that prioritises a culture of customer service excellence and inclusion, making it a rewarding place to work. With a strong commitment to employee growth and development, staff are encouraged to enhance their skills while contributing to the vital People and Culture Strategy. Located in a supportive environment, employees benefit from a collaborative atmosphere that values both English and Welsh language skills, fostering a sense of community and belonging.
