Resourcing Systems Administrator in Cwmbran

This post is within the Operations Directorate, Resourcing team and requires an enthusiastic and highly motivated individual who responds positively to new challenges. This is a new post developed to maintain, audit and develop the Resourcing teams rostering systems and department applications. The post holder will work closely with other key stakeholders across the organisation to ensure Resourcing systems are at the leading edge of digital development within Welsh Ambulance Services University NHS Trust.

Main duties of the job

The post holder will be responsible for maintaining and auditing the Resourcing digital rostering and department systems, accessed by Operations Directorate workforce, covering Emergency Front Line, Control Room, Integrated Care and Ambulance Care staff, in collaboration with the Resourcing Management Team and Trust ICT Technical Leads. This also extends to department work management systems and any future internal developments deemed appropriate. GRS by TotalMobile and ShiftTrack by Alvaria are the current Rostering systems in use within the Welsh Ambulance Services University Trust, however the role and responsibilities of the post holder will be applicable and transferable should the Trust choose to move to alternative Rostering Systems. The post holder will aid the Resourcing Management Team in the resolution and audit of system queries and developments relating to resourcing systems in place within the department.

Working for our organisation

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups. Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding. In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications and Knowledge

• Essential criteria: Educated to degree level in a professionally relevant subject, or demonstrable knowledge, skills and experience to an equivalent level. Knowledge and experience of computer related Rostering Systems used in Emergency Services or able to demonstrate system experience and knowledge gained from within a similar role. Computer literate with practical knowledge of Microsoft O365 products such as Outlook, Excel, PowerApps etc.
• Desirable criteria: Knowledge of management information systems and/or rostering systems.

Experience

• Essential criteria: Working knowledge of Rostering Systems such as GRS or equivalent. Advanced Keyboard skills to support timely and accurate data entry across multiple software platforms. Experience in Rostering in both Emergency and Non-Emergency environments.
• Desirable criteria: NHS experience. Experience of developing policy and providing guidance regarding the utilisation of Rostering or Digital Systems.

Skills and Attributes

• Essential criteria: Good organisational and communication skills. Ability to work as part of a team. Able to respect confidentiality. Evidence of undertaking presentation to groups. Ability to work to deadlines or under pressure. Ability to work under own initiative. Be able to demonstrate tact and diplomacy when working with others. Ability to concentrate continuously for long periods of time while maintaining speed and accuracy and resolving complex queries.

Other

• Essential criteria: Ability to travel to Resourcing office and other Trust and non-Trust Sites. Able to work hours flexibly. Professional, Reliable, Enthusiastic.