Integrated Care Clinician (Nurse) - Cwmbran

The post holder will undertake telephone triage assessments of patients in an efficient way. They will advise the most appropriate intervention to meet the needs of the patient using best clinical practice, adhering to Trust Policy, protocols and guidelines. Will work in an autonomous capacity, assessing and advising callers within agreed guidelines.

Now is a great time to work for NHS 111 Wales as we continue to grow our offer to patients and deliver a clinically effective, patient centred service. We are looking for more Triage and Assessment nurses to join us in meeting the challenges of urgent and emergency care across Wales.

NHS 111 Wales is the service that gives the people of Wales access to Urgent out of hours care, 24-hour health information with sign posting and access to urgent dental services.

This is an opportunity to deliver outstanding patient care without the physical strains of hands-on care, in a non-patient facing setting, which allows you to focus on prudent health for your patients.

Main duties of the job include:

• Employing a wide range of colleagues, from Call Handlers to Nurses, Paramedics, and data analysts, working as part of a multi-disciplinary team alongside GPs, Pharmacists and Mental Health Practitioners.
• Drawing upon your clinical assessment skills to help and advise a broad spectrum of patients, from minor ailments and injuries to complex and urgent conditions.
• Honing your skills in a remote clinical decision-making environment.
• Having the autonomy to make decisions but being supported by our experienced team of senior clinicians, practice coaches and multi-disciplinary colleagues.

The benefits of working for NHS 111 Wales include:

• A range of supportive work-life balance policies
• A comprehensive CPD programme
• A range of health and wellbeing support services
• Support through revalidation
• Flexible and family friendly working pattern

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Essential criteria include:

• NMC Registered Nurse (adult or Child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone based triage or HCPC Registered Paramedic with demonstrable post registration experience as a Paramedic in front line services.
• Evidence of undertaking regular update training and continuous personal/professional development as required by regulating body.

Desirable criteria include:

• Meets all desirable criteria as per attached job description/person specification

Essential experience criteria include:

• Able to demonstrate strong listening and communication skills
• Able to demonstrate team working with a collaborative style
• Able to work to own initiative and make decisions
• Able to demonstrate sound clinical decision making capabilities
• Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal development

Desirable experience criteria include:

• Ability to speak Welsh

Essential aptitude and abilities criteria include:

• Committed to ongoing training and development including mandatory updates.
• Good self-management – ie self-starter, good time keeping
• Ability to work under their own initiative without direct supervision.
• Flexible approach to work – expect to work a rotating shift system including working nights and weekends (unsocial hours)

Desirable criteria include:

• Understanding of and work in accordance with the Trust values and behaviours