The Welsh Ambulance Service NHS Trust is seeking a dedicated 999 Call Handler for the Clinical Contact Centre. You will input details quickly and accurately, liaise with the public and healthcare professionals, and maintain composure in a demanding call environment.
You will work an alternating shift pattern including out of hours, weekends and bank holidays. Welsh language skills are desirable but all applicants are welcome.
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Bilingual 999 Call Handler - Calm Under Pressure in Cwmbran employer: Welsh Ambulance Services
Welsh Ambulance Services is an exceptional employer that prioritises a culture of customer service excellence and inclusion, making it a rewarding place to work. With a strong commitment to employee growth and development, staff are encouraged to enhance their skills while contributing to the vital People and Culture Strategy. Located in a supportive environment, employees benefit from a collaborative atmosphere that values both English and Welsh language skills, fostering a sense of community and belonging.
